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Depending on the cause of the problem, do one of the following:
Sheets of mixed type, thickness, or color are loaded in the paper tray.
Load identical sheets in the paper tray.
Sheets of mixed color are loaded in the paper tray.
When printing from a tray containing sheets of mixed color, you can prevent paper misfeeding by specifying the following settings:
<If custom paper is used>
In [Advanced Settings] for the custom paper, select 1321: [Jam Detection], and then set [Detect/Ctrl JAM097/098] of [JAM080/097/098/099] to [Off].
<If custom paper is not used>
In the [Machine: Paper Feed / Output] group on the [Adjustment Settings for Operators] menu, set 0307: [Control J097/098] to [Off].
Set 0306: [Detect J097/098] to [Off].
An envelope is used.
If an envelope flap at the trailing edge is oblique, a skew may be wrongly detected when the envelope is transferred with its flap open.
Disable skew detection function.
<If custom paper is used>
In [Advanced Settings] for the custom paper, select 1321: [Jam Detection], and then set [Detect/Ctrl JAM097/098] of [JAM080/097/098/099] to [Off].
<If custom paper is not used>
In the [Machine: Paper Feed / Output] group on the [Adjustment Settings for Operators] menu, set 0306: [Detect J097/098] to [Off].
The skew detection level is too high.
In [Advanced Settings] for the custom paper, select 1321: [Jam Detection], and then increase the value in [JAM097] of [JAM097/098 Detect Threshold].
Disabling the skew detection function will allow skewed printing. If this is not acceptable, contact your service representative.
