Solution:

<If paper dust is stuck to the paper>

Clean the dust catcher, guide plate, rollers and paper feed rollers. For details about cleaning, see Cleaning the Paper Feed Path.

<a: If the problem occurs on side 1>

Flow diagram

<b: If the problem occurs on side 2>

Flow diagram

Note

  • If you reduce the paper transfer current to eliminate white spots, copies may become too faint.

  • After performing the solution, it is recommended to perform the color calibration of the external controller. For details see, Operating Procedure for Color Calibration.

  • The problem may be reduced by performing the solution specified in Improving Transferability.