Skip header
 

If the curl cannot be straightened even by connecting the decurler unit

If the curl cannot be straightened even by connecting the decurler unit, do as follows.

<If custom paper is used>

1Turn the sheets the other way up.

2In [Advanced Settings] for the custom paper you are using, select 1321: [Correct Paper Curl], and then set [Correction Mode] to [U Curl Correction Level: Large] or [П Curl Correction Level: Large].

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Turn the sheets the other way up.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

<If custom paper is not used>

1Turn the sheets the other way up.

2In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, set of 0304: [Correct Output Paper Curl] to "Strong".

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Turn the sheets the other way up.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.