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When printing on papers with a low stiffness, separation from the intermediate transfer belt or paper transfer roller may be difficult, leading to a paper jam.
This may occur if:
Printing is done at high temperature or humidity
Printing is done at low temperature or humidity
When printing on non-coated papers of 64 g/m2 or less.
When printing on coated papers of 100 g/m2 or less.
When printing with the edge of the paper horizontally oriented with the feed direction.
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Specifying a Custom Paper", Preparation.
