Messages printed on the error logs or reports when you use the printer function

“91: Error”

Printing was canceled by the auto job cancel function due to a command error.

Check that the data is valid.

“A function which cannot be used with Fold mode was set. The job has been cancelled.”

A print job was canceled because a function(s) not available with Fold was selected.

Cancel the function(s) not available with Fold. For details about the functions not available with Fold, see "Fold", Preparation.

“A function which cannot be used with Perfect Binding was set. The job was cancelled.”

A function not available with Perfect Binding has been selected.

For details about which functions are not available with Perfect Binding, see "Perfect Binding", Preparation.

“A function which cannot be used with Ring Binding was set. The job was cancelled.”

A function not available with Ring Binding has been selected.

For details about which functions are not available with Ring Binding, see "Ring Binding", Preparation.

“A job via the network that was not printed exists because an error occurred. It was stored as a job not printed.”

Jobs with errors were stored because an error occurred with a print job via the network while the error job storing function was enabled.

Contact your administrator to check whether the machine is connected correctly to the network. For details about how to check and print jobs stored when print configuration errors occur, see "Printing of documents stored when print configuration errors occur", Basic Operations.

“Address book is currently in use by another function. Authentication has failed.”

The address book remains in use by another function, and authentication query is not possible.

Wait for a while and try again later.

“All remaining print vol. allocated to other cent. managed client. Job was cancelled.”

The job slot information could not be obtained, and the job was canceled.

All job slots are occupied by other devices. Check the status of the client machine.

“An error occurred with the interface box. The job has been cancelled.”

There is a problem with the interface box.

Check the interface box settings.

“Communication error with central management server has occurred. The job has been cancelled.”

The job was canceled because a Central Management communication error occurred.

Check the status of the Central Management machine.

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

You tried to store a file in the Document Server when the [Unauthorized Copy Prevention] was specified.

On the printer driver, select a job type other than [Document Server] in "Job Type:" or deselect [Unauthorized Copy Prevention].

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank.

On the printer driver's [Detailed Settings] tab, click [Effects] in "Menu:". Select [Unauthorized Copy Prevention], and then click [Details...] to display [Unauthorized Copy Prevention for Pattern Details]. Enter text in [Enter User Text:].

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified.

On the printer driver, set the resolution to 600 dpi or higher, or cancel [Unauthorized Copy Prevention].

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

A color other than black was specified as the pattern color when a command was used to specify Unauthorized Copy Prevention for Pattern for a document and print it.

Specify black as the pattern color.

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

In [Administrator Tools] under [System Settings], priority was specified to be given to Unauthorized Copy Prevention Printing set on this machine.

Cancel Unauthorized Copy Prevention Printing for the printer driver. For details about how to cancel the settings, see the printer driver Help.

“Collate Cancelled”

Collate was canceled.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“You reach the usage limit. This job has been cancelled.”

The number of pages the user is permitted to print has been exceeded.

For details about print volume use limitation, see "Managing Print Volume per user", Security Guide.

“Exceeded the maximum number of multi-sheet fold. The job has been cancelled.”

The maximum number of Multi-sheet Fold was exceeded.

Specify fewer sheets for the Multi-sheet Fold function. For details about the maximum number of Multi-sheet Fold, see "Specifications for Multi-Folding Unit", Specifications.

“Fold is not available with the settings. The job has been cancelled.”

Fold function is not available with the current settings.

Check the paper settings. For details about the limitations of the Fold function, see "Fold", Preparation.

“Receiving data failed.”

Data reception was aborted.

Resend the data.

“Sending data failed.”

The machine received a command to stop transmission from the printer driver.

Check if the computer is working correctly.

“Staple error occurred. The job has been cancelled.”

The job was canceled by the job reset condition for stapling.

Check the number of sheets to be stapled together, and then try printing again.

“Job cancelled because mixture of paper sizes detected.”

The job was cancelled because it contained pages of mixed paper sizes.

Open the front cover of the stacker, and remove the paper.

“The job was cancelled because the specified settings are not applicable for Booklet.”

The job was cancelled because the settings not applicable to Booklet printing were specified.

Check the settings for Booklet printing.

“The selected paper size is not supported. This job has been cancelled.”

Job reset is automatically performed if the specified paper size is incorrect.

Specify the correct paper size, and then print the file again.

“The selected paper type is not supported. This job has been cancelled.”

Job reset is automatically performed if the specified paper type is incorrect.

Specify the correct paper type, and then print the file again.

“Z-fold error.”

Z-folding was canceled.

Check the tray, paper orientation, print orientation, and Z-fold settings again.

“Booklet/Half Fold Error”

The job was canceled because you specified invalid settings for saddle stitching or half fold.

Check the settings for saddle stitching or half fold.

“Classification Code is incorrect.”

The classification code has not been entered, or the classification code has been entered incorrectly.

Enter the correct classification code.

“Classification Code is incorrect.”

The classification code is not supported with the printer driver.

Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring classification codes", Basic Operations.

“Duplex Cancelled”

Duplex printing was canceled.

• Select an appropriate paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Specifications.

• Change the setting for "Apply Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Preparation.

“Exceeded Max. Pages (Collate)”

The number of pages exceeds the maximum number of sheets that you can use Collate with.

Reduce the number of pages to print.

“Exceeded the maximum number of multi-sheet fold (Half Fold).”

The maximum number of multi-sheet folds (Half Fold) was exceeded.

For details about the maximum number of multi-sheet folds (Half Fold), see "Fold", Preparation.

“Output Tray Changed”

The output tray was changed because the paper size of the specified output tray is limited.

Specify the proper output tray.

“Perfect Binding is not available with the settings.”

Perfect Binding is not possible under the settings that you have specified.

Check the current settings. For details about which functions are not available when Perfect Binding is specified, see "Perfect Binding", Preparation.

“Perfect Binding is not available with this number of sheets.”

Perfect Binding is not possible with the number of sheets that you have specified.

• Check the number of sheets.

• Specify the proper number of sheets.

For details about the proper number of sheets, see "Specifications for Perfect Binder", Specifications.

“Print Overrun”

Images were discarded while printing.

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

“Punch Cancelled”

Punch printing was canceled.

Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected.

“Ring Binding is not available with the settings.”

Ring Binding is not possible under the settings that you have specified.

Check the current settings. For details about which functions are not available when Ring Binding is specified, see "Ring Binding", Preparation.

“Staple Cancelled”

Stapling printing was canceled.

Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected.

“Cannot store data of this size.”

The paper size exceeded the capacity of the Document Server.

Reduce the paper size of the file that you want to send to a size that the Document Server can store. Custom size files can be sent but not stored afterward.

“Document Server is not available to use. Cannot store.”

You cannot use the Document Server function.

For details about using Document Server function, contact your administrator.

For details about how to set permissions, see "Limiting Available Functions", Security Guide.

“Exceeded max. capacity of Document Server. Cannot store.”

The hard disk became full after a file was stored.

Delete some of the files stored in the Document Server or reduce the size that you want to send.

“Exceeded max. number of files of Document Server. Cannot store.”

The maximum file capacity of the Document Server was exceeded.

Delete some of the files stored in the Document Server.

“Exceeded max. number of files. (Auto)”

While you were using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded.

Delete Hold Print files (automatic) or unneeded files stored on the machine.

“Exceeded max. number of pages of Document Server. Cannot store.”

The maximum page capacity of the Document Server was exceeded.

Delete some of the files stored in the Document Server or reduce the number of pages that you want to send.

“Exceeded max. number of pages. (Auto)”

While you were using the error job store function to store Normal Print jobs as Hold Print files, the maximum page capacity was exceeded.

Delete unneeded files stored on the machine.

Reduce the number of pages to print.

“Job cancelled because capture file could not be stored: Exceeded max. memory.”

The hard disk became full after a file was stored.

Delete the files stored in the Document Server or reduce the file size to be sent.

“Job cancelled because capture file could not be stored: Exceeded max. files.”

The maximum file capacity of the Document Server was exceeded.

Delete the files stored in the Document Server.

“Job cancelled because capture file could not be stored: Exceeded max pages per file.”

The maximum page capacity of the Document Server was exceeded.

Delete some of the files stored in the Document Server or reduce the number of pages that you want to send.

“The specified folder in Document Server is locked. Cannot store.”

The specified folder is locked.

Unlock the folder or specify another folder number that can be used. For details about locked folders, see "Unlocking Folders", Security Guide.

“HDD Full”

When you were printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms was exceeded.

Delete unneeded forms or fonts registered on the machine.

“HDD Full”

The hard disk became full while you were printing a Sample Print, Locked Print, Hold Print, or Stored Print file.

Delete unneeded files stored on the machine.

Alternatively, reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file.

“HDD is full. (Auto)”

The hard disk became full while you were using the error job store function to store Normal Print jobs as Hold Print files.

Delete unneeded files stored on the machine.

Alternatively, reduce the data size of the Temporary Print file and/or the Stored Print file.

“86: Error”

Parameters of the control code are invalid.

Check the print settings.

“No response from the server. Authentication has failed.”

A timeout occurred while connection to the server was being established for LDAP authentication or Windows Authentication.

Check the status of the server.

“Printing privileges have not been set for this document.”

You have no privileges to print the PDF document you tried to print.

Contact the owner of the document.

“You do not have a privilege to use this function. This job has been cancelled.”

The entered login user name or login password is not correct.

Check that the user name and password are correct.

“You do not have a privilege to use this function. This job has been cancelled.”

The logged in user is not allowed to use the selected function.

For details about how to set permissions, see "Limiting Available Functions", Security Guide.

“Auto-registration of user information has failed.”

Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full.

For details about automatic registration of user information, see "Auto Registration to the Address Book", Security Guide.

“Information for user authentication is already registered for another user.”

The user name for LDAP was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), and so on.

For details about user authentication, see "Configuring User Authentication", Security Guide.

“98: Error”

The machine could not access the hard disk correctly.

Turn off the power, and then back on again. If the message appears frequently, contact your service representative.

“Command Error”

An RPCS command error occurred.

Check using the following procedure:

• Check if the communication between the computer and the machine is working correctly.

• Check if the correct printer driver is being used.

• Check if the machine's memory size is set correctly in the printer driver.

• Check that the printer driver is the most up-to-date version available.

“Compressed Data Error.”

The printer detected corrupt compressed data.

• Check the connection between the computer and the printer.

• Check that the program you used to compress the data is functioning correctly.

“Data Storage Error”

You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.

Contact your service representative.

“Error has occurred.”

A syntax error, etc., occurred.

Check that the PDF file is valid.

“Exceeded Max. Stored Files”

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded.

Delete unneeded files stored on the machine.

“Exceeded Max. Stored Pages”

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded.

Delete unneeded files stored on the machine.

Reduce the number of pages to print.

“File system is full.”

PDF file does not print out because the capacity of the file system is full.

Delete all unnecessary files from the hard disk, or decrease the file size sent to the machine.

“Folding Unit Error.”

There is a problem with the multi-folding unit.

Contact your service representative.

“I/O buffer overflow.”

An input buffer overflow occurred.

• In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value.

• Reduce the number of files being sent to the machine.

“Insufficient Memory”

A memory allocation error occurred.

“Memory Retrieval Error”

A memory allocation error occurred.

Turn off the power and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative.

“Paper Type Error”

The specified paper type name is not set in the machine.

Re-obtain the latest paper type information set in the machine.