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Messages displayed on the control panel when you use the printer function

Important

  • Before turning off the power, see "Turning On/Off the Power", Preparation.

Message

Cause

Solution

“Exceeded the maximum number of sheets possible for Ring Binding with the currently set binding ring combs. Printing will be stopped.”

The ring combs currently loaded are too small for the number of sheets that need to be bound.

Change to ring combs that are big enough to bind the sheets.

“Exceeded max. No. of sheets possible for Ring Binding.”

The number of sheets per set exceeds the limit for Ring Binding.

Check the maximum number of sheets that can be ring bound. For details about the limit for Ring Binding, see "Specifications for Ring Binder", Specifications.

“Hardware Problem: Ethernet”

An error has occurred in the Ethernet interface.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: HDD”

An error has occurred in the hard disk.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: USB”

An error has occurred in the USB interface.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“Load following paper in n. To force print, select another tray and press [Continue].”

("n" is replaced by a variable.)

The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver.

Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Preparation.

“Paper in staple tray. Open cover and remove paper.”

If printing is stopped before it is finished, paper may remain in the finisher.

Remove the paper remaining in the finisher.

“Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools.”

The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver.

  • Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Preparation.

  • Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel a print job, see "If an Error Occurs with the Specified Paper Size and Type", Basic Operations.

“Paper type of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools.”

(A tray name is placed at n.)

The type of the paper in the tray does not match the paper type specified in the printer driver.

Select a tray containing paper that is the same type as the specified paper type.

“Perfect Binding is not available with this No. of sheets.”

Perfect Binding is not possible with the number of sheets that you have specified.

  • Check the number of sheets.

  • Specify the proper number of sheets.

For details about the proper number of sheets, see "Specifications for Perfect Binder", Specifications.

“Contains incorrect setting(s) for Perfect Binding.”

Perfect Binding cannot be used with the paper size that you have specified.

Select a proper paper size. For details about proper paper sizes, see "Specifications for Perfect Binder", Specifications.

“Printer font error.”

An error has occurred in the font settings.

Contact your service representative.

“Cannot print because both the main and designation (chapter) sheets are set to the same paper tray. Press [Job Reset] to cancel the job. To print the job again specify different trays.”

The tray selected for other pages is the same as the one for slip sheets.

Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages.

When using direct print from a memory storage device

Message

Cause

Solution

“Exceeded the limit value for total data size of the selected files. Cannot select more files.”

  • The size of the selected file exceeds 1 GB.

  • The total size of the selected files exceeds 1 GB.

Files or groups of files larger than 1 GB cannot be printed.

  • When the total size of the multiple files that are selected exceeds 1 GB, select files separately.

  • When the size of the selected file exceeds 1 GB, print from a memory storage device using a function other than the Direct printing function.

You cannot select files of different formats at the same time.

“Unable to access the specified memory storage device.”

  • An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device.

  • An error occurred when the user used the Direct printing function to print from a memory storage device.

Save the file to a different memory storage device, and then print again.