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Troubleshooting

Getting Started

When the Machine Makes a Beeping Sound

When You Check the Indicator Lamps, Status Icons, and Messages on the Control Panel

When You Have Problems Operating the Machine

When Messages Appear

When Messages Appear and the Machine Cannot Be Operated

Messages Displayed When You Use the Copy/Document Server Function

Messages Displayed When You Use the Printer Function

Messages Displayed When You Use the Scanner Function

When Other Messages Appear

Troubleshooting When You Use the Copy/Document Server Function

When You Cannot Make Clear Copies

When You Cannot Make Copies As Wanted

Troubleshooting When You Use the Printer Function

Checking the Error Log

When You Cannot Print

Other Printing Problems

Troubleshooting When You Use the Scanner Function

When You Cannot Send Scanned Files

When Scanning Is Not Performed As Expected

Clearing Misfeeds

Removing Jammed Paper

Removing Jammed Staples

Removing Jammed Ring Combs

Removing Punch Waste

Removing Staple Waste

Removing Waste Paper

Adjusting the Color Registration Shift or Printed Color

Adjusting Image Density

When the Color Registration Shifts

When the Printed Color Differs From the Original Color