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Messages Displayed When You Use the Facsimile Function

Message

Cause

Solution

“Cannot print the reception file because of the Print Volume Use Limitation set for the user who is registered to print account. Contact the administrator.”

The number of pages the user is permitted to print has been exceeded.

For details about print volume use limitation, see "Managing Print Volume per User", Security Guide.

“Functional problem occurred. Stopped processing”

  • An original jammed during transmission.

  • A problem occurred in the machine, or noise occurred on the telephone line.

Press [Exit], and then send the documents again.

“Functional problems with facsimile. Data will be initialized.”

There is a problem with the fax.

Record the code number shown on the screen, and then contact your service representative. Other functions can be used.

“Memory is full. Cannot scan more. Transmission will be stopped.”

The memory is full.

If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages.

Check the pages that have not been sent using the Communication Result Report, and then resend those pages.

“Put original back, check it and press the Start key.”

Original jammed during Memory Transmission.

Press [Exit], and then send the documents again.

Note

  • Settings that can be confirmed in System Settings or Fax Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help.

  • If the paper tray runs out of paper, “No paper. Load paper of one of the following sizes.” appears on the screen, prompting you to add paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the screen. You can turn this function on or off with "Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.