Top Page > Troubleshooting > When Messages Appear > Messages Displayed When You Use the Facsimile Function > When the Cloud Fax Connector Function Cannot Be Used
Message |
Cause |
Solution |
“Check whether there are any network problems.” |
The DNS or SMTP server could not be found. |
Check that the [SMTP Server] settings in [Transmission Settings] under [Cloud Fax Connector Features] are correctly listed.
Check that the [SMTP Server] settings in [System Settings] are listed correctly. For details about these settings, see "Interface Settings", Connecting the Machine/ System Settings.
Check that the LAN cable is correctly connected to the machine.
For details about network problems, contact the administrator of the destinations.
For details about network problems, contact your administrator.
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