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When the Cloud Fax Connector Function Cannot Be Used

Message

Cause

Solution

“Check whether there are any network problems.”

The DNS or SMTP server could not be found.

  • Check that the [SMTP Server] settings in [Transmission Settings] under [Cloud Fax Connector Features] are correctly listed.

  • Check that the [SMTP Server] settings in [System Settings] are listed correctly.

    For details about these settings, see "Interface Settings", Connecting the Machine/ System Settings.

  • Check that the LAN cable is correctly connected to the machine.

  • For details about network problems, contact the administrator of the destinations.

  • For details about network problems, contact your administrator.