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Unlocking a Locked Print File

Only the file administrator can unlock files.

If you specify [On] for "Enhance File Protection", the file will be locked and become inaccessible if an invalid password is entered ten times. This section explains how to unlock files.

"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.

1Log in as the file administrator from the control panel.

2Press the [User Tools] key to close the User Tools menu.

If the message “You do not have the privileges to use this function.” appears, press [Exit].

3Select the [Print Jobs] tab.

The [Home] key [Printer] icon [Print Jobs]

Operation panel screen illustration

4Select the file you want to unlock.

[Locked Jobs] Select the file

The filelock icon icon appears next to a file locked by the Enhance File Protection function.

5Unlock the file.

[Other Settings] [Unlock File] [Yes]

The filelock icon icon disappears.

6Log out.

Note

  • This can also be specified via Web Image Monitor. For details, see Web Image Monitor Help.