Problem |
Causes |
Solutions |
---|---|---|
The output sheet falls from the output tray. Blocking occurs (the output sheets on the output tray stick together). |
Depending on the size, type, or printing conditions of the prints, the output sheets may become badly curled. |
|
It takes a long time to complete a print job. |
Photographs and other data intensive pages take a long time for the printer to process, so simply wait when printing such data. |
If the Data In indicator is flashing, data has been received by the printer. Wait for a moment. Changing the following settings with the printer driver may help speed up printing:
For details about how to change the settings, see the printer driver Help. |
Images are printed in the wrong orientation. |
The feed orientation you selected and the feed orientation selected in the printer driver's option setup might not be the same. |
Set the printer's feed orientation and the printer driver's feed orientation accordingly. For details about settings for printer driver, see the printer driver Help. |
Optional components connected to the printer are not recognized. |
Bidirectional communication is not working. |
Set up optional devices on the properties of the printer. For details about how to set up optional devices, see the printer driver Help. |
Combined printing, booklet printing, or Auto Reduce/Enlarge printing does not come out as expected. |
The application or printer driver settings are not configured correctly. |
Make sure the application's paper size and orientation settings match those of the printer driver. If a different paper size and orientation are set, select the same size and orientation. |
Some types of data, such as graphics data or data from certain applications, do not print. |
The printer driver settings are not configured correctly. |
PCL 5c On the printer driver's [Print Quality] tab, select [600 dpi] in the "Resolution" area. PCL 6
PostScript 3 On the printer driver's [Detailed Settings] tab, click [Print Quality:Standard] in "Menu:", and then select [Photographic] in the "Dithering:" list. For details about the printer driver settings, see the printer driver Help. |
Some characters are not printed or appear strange. |
The printer driver settings are not configured correctly. |
PCL 5c On the printer driver's [Print Quality:Standard] tab, select [600 dpi] in the "Resolution" area. PCL 6
PostScript 3 On the printer driver's [Detailed Settings] tab, click [Print Quality:Standard] in "Menu:", and then select [Text] in the "Dithering:" list. For details about the printer driver settings, see the printer driver Help. |
Print speed or application relinquishing speed is slow. |
The printer driver settings are not configured correctly. |
PCL 6 On the printer driver's [Detailed Settings] tab, click [Print Quality:Standard] in "Menu:", and then select [Speed] in the "Print Priority:" list. For details about the printer driver settings, see the printer driver Help. Quit any other applications. |
Print ends mid-job. |
An error might have occurred. |
Check the printer's display panel to see if an error has occurred. |
A print instruction was issued from the computer, but printing did not start. |
User Authentication may have been set. |
For details about User Authentication, see "Configuring User Authentication", Security Guide. |
Color originals are printed in black and white. |
No color print settings are configured on the printer driver. |
Change the "Color/ Black and White:" setting on the printer driver. For details about how to change the "Color/ Black and White:" setting, see the printer driver Help. |
PDF files do not print out/cannot perform PDF direct print. |
PDF files are password-protected. |
To print password-protected PDF files, enter the password in [PDF Menu]. |
PDF files do not print out/cannot perform PDF direct print. |
PDF files cannot be printed if they are print-disabled in PDF file security setting. |
Change the PDF file security setting. |
PDF direct print produces strange or malformed characters. |
Fonts were not embedded. |
Embed fonts in the PDF file you want to print, and then print. |
“Resetting job...” appears and printing is suspended. |
Memory is insufficient. |
In [System], select [Memory Usage] to [Font Priority]. |
Printing did not start even though the specified print time has already passed. |
[Jobs Not Printed As Machn. Was Off] was set to [Do not Print] in [Printer Features], but at the specified printing time, the main power switch was turned off or the printer was in Low Power Mode. |
Set [Jobs Not Printed As Machn. Was Off] to [Prt When Mach On] in [Printer Features]. This function is available for SP C342DN only. |
Printing did not start even though the specified print time has already passed. |
The time set on the printer or computer is incorrect. |
Set the correct time on the printer or computer. |
Printing via wireless LAN is slow. |
The number of jobs exceeds the capacity of the printer. |
Reduce the number of jobs. |
Printing via wireless LAN is slow. |
|
|