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When using direct print from a memory storage device

Message

Cause

Solution

“Cannot display files from the selected memory device.”

The memory device used cannot be recognized.

For details about the recommended memory devices for the Direct printing function from removable memory devices, contact your service representative. The USB flash memory that features password protection or other security features may not work normally.

“Exceeded the limit value for total data size of the selected files. Cannot select more files.”

  • The size of the selected file exceeds 1 GB.

  • The total size of the selected files exceeds 1 GB.

Files or groups of files larger than 1 GB cannot be printed.

  • When the total size of the multiple files that are selected exceeds 1 GB, select files separately.

  • When the size of the selected file exceeds 1 GB, print from a memory storage device using a function other than the Direct printing function.

You cannot select files of different formats at the same time.

“Unable to access the specified memory storage device.”

  • An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device.

  • An error occurred when the user used the Direct printing function to print from a memory storage device.

Save the file to a different memory storage device, and then print again.