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When Messages Appear and the Machine Cannot Be Operated

Message

Cause

Solution

“Please wait.”

This message appears when the machine is warming up.

  • Wait for a while. If the machine is not ready in 5 minutes, turn off the power and make sure the main power indicator turns off. Wait at least 10 seconds, and then turn on the power again. If the machine is still not ready in 5 minutes, contact your service representative.

  • Wait until the message disappears. Do not turn off the power while the message is displayed.

“Please wait.”

This message appears when you change the print cartridge.

Wait for a while. If the message does not disappear in 10 minutes, turn off the power and make sure the main power indicator turns off. Wait at least 10 seconds, and then turn on the power again. If the message remains displayed for more than 10 minutes, contact your service representative.

“Please wait.”

The current environmental condition is outside the recommended temperature range for the machine.

  • Check the optimum environmental conditions for the machine and move it to a different location.

  • Leave the machine for a while and allow it to adapt to the environment.

For details about the optimum environmental conditions for the machine, see "Optimum Environmental Conditions After Moving the Machine", Maintenance and Specifications.

“Turn main Power Switch off”

The machine does not shut down normally when the main power switch is turned off, and then immediately turned on.

Turn off the main power switch. Wait for 10 seconds or more after the main power indicator goes out, and then turn it on again.

“Shutting down... Please wait. Main power will be turned off automatically. Maximum waiting time: 3 minute(s)”

The shut down procedure has begun because the power was turned off while the machine was in standby mode or performing an operation.

  • Follow the message that appears and wait until the machine has shut down. Do not turn on the power while this message is displayed. If the power has been turned on, follow the message that appears. For details about turning on and off the power, see "Turning On/Off the Power", Getting Started.

  • If the main power indicator remains lit after the maximum waiting time has elapsed, contact your service representative.