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Messages Displayed When Using the Copy Function

This section describes the machine's main messages. If other messages appear, follow their instructions.

Important

  • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper.

  • For messages that are not listed here, see When You Have Problems Operating the Machine.

Message

Causes

Solutions

“Cannot copy. Original is being scanned by another function.”

The scanner function is in use.

Cancel the current scan job. To do this, press the [Clear/Stop] key on the scanner screen to display the message “Clear/Stop key was pressed. Stop scanning?”, and then press [Stop].

“Cannot dup. copy this size.”

Duplex mode does not support the selected paper size.

Duplex mode supports the following paper sizes: A4, 81/2×14, 81/2×13, 81/2×11, 81/4×14, 81/4×13, 8×13. Select one of these sizes. For details, see "Duplex Copying", Copy.

“Cannot select Bypass Tray in current setting.”

The specified function is not available with the bypass tray.

Select a paper tray other than the bypass tray.

“Cannot sort this size.”

The specified paper size is not available with the Sort function.

This message appears when the bypass tray is selected.

Use copy paper that is not longer than 356 mm (14").

“Max. number of sets is nn.”

(A figure is placed at nn.)

The number of copies exceeds the maximum copy quantity.

You can change the maximum copy quantity from [Max. Number of Sets] under [Copier Features]. For details about Max. Copy Quantity, see "Copier Features", Copy.

“Original with this length cannot be duplex scanned.”

The specified custom length is not available for duplex printing from the ADF (e.g., 2 Sided 2 Sided, 2 Sided 1 Sided, 2 Sided Combine).

Do not place originals that are longer than 356 mm (14").

“Size error in Combine mode.”

The specified paper size is not available with the Combine function.

This message appears when the bypass tray is selected.

Use copy paper that is not longer than 356 mm (14").