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Substitute Reception is used when the machine cannot print any fax documents.
In Substitute Reception, a received fax document is stored in memory instead of being printed. Fax documents received using Substitute Reception are automatically printed when the condition which caused the machine to use Substitute Reception is rectified.
The Fax Received indicator lights to let you know when fax documents have been received using Substitute Reception.
Depending on why the machine cannot print, Substitute Reception might be used for all fax documents received, or for only those documents that match a condition specified in [Parameter Setting] in [Administrator Tools] under [Fax Features].
Receiving documents unconditionally
If one of the conditions in the following list occurs, the machine receives all fax documents using Substitute Reception.
Problems |
Causes |
Solutions |
|---|---|---|
The machine is printing with a different function. |
The machine is busy printing with a different function. |
The document is automatically printed after the current job finishes. |
|
The cover is open. |
Close the cover shown in the display. |
(Alert) is lit.Receiving documents according to parameter-specified settings
If any of the conditions listed below applies, the machine receives only faxes that match the criteria specified in [Parameter Setting].
Problems |
Causes |
Solutions |
|---|---|---|
|
Paper is jammed. |
Remove the jammed paper. For details about removing the paper, see "Removing Jammed Paper", Troubleshooting. |
The message “Load paper in Tray X” appears. |
All trays are out of paper. |
Add paper. For details about adding paper, see "Loading Paper", Paper Specifications and Adding Paper. |
The message “Add toner Replace Toner Cartridge.” appears. |
Toner is empty. |
Replace the toner cartridge. For details about replacing the toner cartridge, see "Adding Toner", Maintenance and Specifications. |
The message “Problem with this tray” appears. |
The tray is out of order. |
Call your service representative. |
In [Parameter Setting] (switch 05, bit 2, 1), specify the following conditions for Substitute Reception:
When own fax number is received
The machine switches to Substitute Reception only when the sender has programmed their own fax number.
If a sender has not programmed their own fax number, the machine may fail to receive an important fax document. It is recommended that you ask important senders to program an own fax number in advance.
Free
The machine switches to Substitute Reception regardless of whether or not the sender has programmed their own fax number.
Disable
The machine does not receive any documents.
For details about [Parameter Setting], see Parameter Settings.
Reception may not take place if there is not enough free memory.
If free memory reaches 0% during Substitute Reception, any further reception becomes impossible and the current communication is terminated.
