The problems related to the Machine

The machine does not turn on.

The power cord set is not connected correctly.

• Check that the power cord is connected to the AC adapter correctly.

• Check that the power connector is connected to the machine.

• Check that the power plug is connected to the AC outlet correctly.

For details about how to connect the power cord, see Connecting the Power Cord Set.

The screen does not change after the startup screen is displayed.

The machine is starting.

Wait for a while. If the machine does not get ready in two minutes, contact the support desk.

Firmware Update screen is displayed when turn on the machine.

If a required firmware update is detected. You cannot start a meeting or accept a registration request until the update is complete.

Check the update information, and then start the update immediately.