If software was installed incorrectly or incompletely, uninstall and then reinstall it.
![]()
Before uninstalling software or deleting devices, turn off any other printers connected to your computer via USB, or disconnect the USB cable to the printers.
![]()
Screens vary according to the operating environment.
To reinstall the software, restart Windows.
![]()
When reinstalling the software, see Confirming the Connection Method
.