Check whether the software has been installed.
Checking icons
If the printer driver is properly installed, the machine icon appears in the [Devices and Printers] window.
Windows Vista, Server 2008
The machine icon appears in the [Printer] window.
Windows XP, Windows Server 2003/2003 R2
The machine icon appears in the [Printers and faxes] window.
If the User Guide has been installed, its icon appears in [Product Name] in [All Programs] in the Start menu.
If the icon does not appear, the software has not been installed.
Try installing the software again. See Confirming the Connection Method.
Checking ports
In the [Printer Properties] dialog box, check that USB connection or network printer is selected for the port. To check the connection, perform a test print. If the test print is not printed, see If Test Print Fails.