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Unlocking Stored Files

Only the file administrator can unlock files.

If you specify "Enhance File Protection", the file will be locked and become inaccessible if an invalid password is entered 10 times. This section explains how to unlock files.

"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.

1Log in as the file administrator from the control panel.

2Close the initial settings screen.

  • When using the standard operation panel:

    Press the [User Tools/Counter] key.

  • When using the Smart Operation Panel:

    Press [User Tools/Counter] (Operation panel screen illustration) on the top right of the screen.

If the message “You do not have the privileges to use this function.” appears, press [Exit].

3Press the [Home] key on the control panel, and press the [Document Server] icon on the screen.

If the message “You do not have the privileges to use this function.” appears, press [Exit].

4Select the folder.

5Select the file.

The protected lock icon appears next to a file locked by the Enhance File Protection function.

6Press [Change File Info.].

Operation panel screen illustration

7Press [Unlock Files].

Operation panel screen illustration

8Press [Yes].

The protected lock icon changes to the lock icon.

9Press [OK].

10Log out.