Message |
Cause |
Solutions |
|---|---|---|
“Failed to import the desktop image.” |
The operation performed may have been incorrect when copying to the clipboard a computer screen to be captured to RICOH PJ Interactive Software. |
Capture the computer screen again. For details about how to capture a computer screen, see Using RICOH PJ Interactive Software |
“Cannot write any more because the number of strokes for this page has reached 3000.” “Delete some strokes or write on a new page.” |
The number of strokes for the page displayed on the screen has already reached 3,000. |
Delete the strokes from the page displayed on the whiteboard screen, or add a new page. For details about how to delete strokes, see Erasing Written Information from the Screen |
“Cannot perform the operation because the total number of strokes has reached 90000.” “Either delete some strokes or pages to reduce the total number of strokes.” |
The total number of strokes for all pages has reached 90,000. |
Delete strokes from the pages, or delete one or more pages. For details about how to delete strokes, see Erasing Written Information from the Screen |
“The number of pages has reached the limit.” “Try again after deleting unnecessary pages.” |
100 pages have already been selected. |
Delete one or more pages. For details about how to delete pages, see Deleting Pages |
“Failed to create a page.” “Please call service.” |
Memory is insufficient or system errors have occurred. |
Contact your service representative. |
“You do not have the authority to write to the specified folder.” |
You are not authorized to write to the folder that you select to save pages. |
Select a folder that you are authorized to write to. |
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If the projector does not start up or the computer's screen cannot be projected, see the operating instructions included with the projector.
For problems regarding projected screens, see "Troubleshooting", Read This First
.
If you cannot resolve problems by yourself, contact your service representative.