If a Message Appears

Failed to create the folder.

2038

3001

3003

***013

Check the following:

• Do you have sufficient privileges to create the folder?

• Is there sufficient free space on the hard disk?^*1

Failed to copy the folder.

2038

Check the following:

• Do you have sufficient privileges to copy the folder?

• Is there sufficient free space on the hard disk?^*1

Failed to move the folder.

2038

Check the following:

• Do you have sufficient privileges to move the folder?

• Is there sufficient free space on the hard disk?^*1

• Is a file in the folder open? If so, close the file.

Failed to change the folder name.

2038

Make sure there is sufficient free space on the hard disk.^*1

Failed to delete the folder.

2038

If a file in the folder is open, close the file.

The number of characters entered exceeds the upper limit.

-

Make sure the name of the specified folder does not exceed 80 characters.

Failed to access the file.

***015

***016

***017

Check the following:

• Does the file exist?

• Do you have sufficient privileges to access the file?

Failed to copy the file.

3001

2038

Check the following:

• Do you have sufficient privileges to access the file?

• Is there sufficient free space on the hard disk?^*1

Failed to move the file.

Failed to change the file name.

Failed to delete the file.

2038

3013

Check the following:

• Is there sufficient free space on the hard disk?^*1

• Is a file you want to use open? If so, close the file.

Password is incorrect. Please try again.

-

Confirm the password for the PDF file.

Failed to create a new job.

2020900015

Check whether you have sufficient privileges to read the specified MJD file. If this error occurs even though you have sufficient privileges, contact your service representative.^*2

Failed to incorporate original file / scanned data into job.

This image is unavailable.

2020302111

2060502111

See Supported File Formats, and check whether this application supports the file's format.

2020302112

2060502112

Use an image file that does not require reduced reading or a file where the X and Y resolutions are the same.

For details about image sizes supported by this application, see Supported Image Formats and Image Sizes.

2020700003

Increase the amount of free space on the hard disk.^*1

Failed to save the job.

Failed to save as PDF file.

2000600001

Check whether the length of the absolute path contains 260 characters or less.

Failed to update the program information.

2000200102

A new folder could not be created.

Check the following, and then specify a folder that is valid:

• Do you have sufficient privileges to access the specified folder?

• Did you specify a read-only folder? (For example, a folder on a CD)

PDF conversion by the TotalFlow PDF printer failed.

-

1. See Supported File Formats, and check whether the file's format is supported by this application.

2. If the TotalFlow PDF printer's settings have been changed, reinstall the TotalFlow PDF driver. For details, see Setup Guide.

3. If the problem could not be resolved in Step 1 or Step 2, the file might be corrupt. Check whether the file can be opened in the program that was used to create it.

Page information unavailable.

2000000004

There might have been insufficient memory when reading in a document.

If memory was insufficient, reduce the amount of memory currently in use.

Failed to reprint the job.

Failed to print the job.

Failed to assign device to the job.

Failed to print.

Device capability information unavailable.

Cannot execute printing.

2000400110

2000400114

2000600105

2000400144

2000400133

Check the following:

• Is the printer turned on?

• Is the printer connected to the network?

• Did an error occur on the printer?

Device capability information unavailable.

An HTTP error has occurred.

Failed to add the printer.

Failed to update the printer information.

Failed to update the printer connection settings.

The printer status is unknown.

2000400109

2000400134

On the [Setting] menu, select [Printer], and then check whether the settings configured on the [Add/Edit Custom Printer Settings] screen are correct. For precautions about configuring the settings, see the help.

2000400114

2000400115

The connection to the server on which TotalFlow PM is installed might have failed.

Check the following:

• Is the server turned on?

• Is the server connected to the network?

• Did TotalFlow PM start up correctly? If not, try restarting the server.

• Can you print from TotalFlow PM?

2000400102

2000400132

2000400144

Check the following in TotalFlow PM.

For details about operating TotalFlow PM, see the documentation for TotalFlow PM.

• Does an appropriate virtual printer exist on the server on which TotalFlow PM is installed?

• Is the virtual printer associated with a physical printer?

• Can you print from the physical printer that is associated with TotalFlow PM?

2000400128

2000400130

Check that an error has not occurred on the printer.

If “Failed to update the printer connection settings.” appeared, check all registered printers.

2000400103

When all printing has finished on the specified printer, perform the operation again.

Failed to delete the basic scan properties.

Failed to acquire the basic scan properties.

Failed to update the basic scan properties.

2090700103

The settings file for this application might be corrupted.

If this message reappears even after you reconfigure the [Basic Scan Properties] settings, contact your service representative.^*2

Scanning has been cancelled.

-

If scanning was not cancelled and this message appears, repeat the scanning.

Preferences information unavailable.

Failed to update the preferences information.

2090400105

1. Restart your computer.

2. If the problem could not be resolved in Step 1, the settings file might be corrupt. Contact your service representative.^*2