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This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.
Message |
Explanation |
Recommended Action |
---|---|---|
Offline |
The machine is Offline. |
To start printing, switch the machine to online by pressing the [Stop/Start] key on the control panel. |
Processing... |
The machine is printing. |
Wait a while. |
Ready |
This is the default ready message. |
The machine is ready for use. No action is required. |
Calibrating... |
The machine is calibrating. |
Wait a while. |
Printing... |
The machine is printing. |
Wait a while. |
Please wait |
The machine is waiting for the next data to print. |
Wait a while. |
Warming up... |
The printer is warming up or toner is being supplied. |
Wait until "Ready" appears on the display. |
Message |
Explanation |
Recommended Action |
---|---|---|
Size Msmtch: # Start/JobReset |
The paper size setting in the tray # (1, 2, bypass) differs from that of actual paper size in the tray. |
Load paper of the selected size in the tray, and then press the [Stop/Start] key to continue printing. Press the [Job Reset] key to cancel printing. |
TypeMsmtch: # Start/JobReset |
The paper type setting in the tray # (1, 2, bypass) differs from that of actual paper type in the tray. |
Load paper of the selected type in the tray, and then press the [Stop/Start] key to continue printing. Press the [Job Reset] key to cancel printing. |
Cover Open |
The top or front cover is open. |
Open and then close the top or front cover. |
Controller FW download failed |
Controller FW could not be downloaded. |
Turn off the main power, turn it back on, and then download the controller FW again. If the download fails again, contact your sales or service representative. |
Incorrect Toner: # |
Irregular toner # (Black, Magenta, Cyan or Yellow) is set. |
Replace the toner to appropriate one. |
Load Paper # |
The indicated tray # (1, 2, bypass) is out of paper. |
Load paper into the indicated paper tray. See Loading Paper. |
Memory Overflow |
This error occurs when FW memory is not enough to save the printing page. |
Reduce the size of the data, and then try the operation again. |
Misfd: Dupl Unit |
There is a paper jam in the duplex unit. |
Remove the misfed paper. |
Internal Misfeed |
There is a paper jam in the fusing unit. |
|
Misfeed: PprTray |
There is a paper jam in Tray 1 or Tray 2. |
|
Misfeed: Tray 1 |
There is a paper jam in Tray 1. |
|
Misfeed: Tray 2 |
There is a paper jam in Tray 2. |
|
Misfd: Stnd Tray |
There is a paper jam in the paper exit area. |
|
Remove paper from Bypass Tray |
The machine failed to proceed with the print job, because tray 1 or tray 2 was specified as the input tray but paper was set in the bypass tray. |
Remove paper from the bypass tray. |
Replace Toner: # |
The printer is out of toner # (Black, Magenta, Cyan or Yellow). |
Replace the print cartridge. |
Repl Tnr soon: # |
The printer is almost out of toner # (Black, Magenta, Cyan or Yellow). |
Prepare a new print cartridge. |
Replace Fusing Unit |
It is time to replace the Fusing unit. |
Contact your sales or service representative. |
Replace Intermdt Transfer Belt |
It is time to replace the transfer belt. |
Contact your sales or service representative. |
Replace Transfer Roller |
It is time to replace the transfer roller. |
Contact your sales or service representative. |
Replace Waste Toner Bottle |
It is time to replace the waste toner bottle. |
Replace the waste toner bottle with a new one. |
Setting Error Toner: # |
The indicated print cartridge is not set correctly, or not set. |
Set the indicated print cartridge correctly. |
The error message appears even though the print cartridge is set correctly. |
Using a dry cloth, carefully wipe the interface area on the print cartridge surface. |
|
Reset Tray 1 |
The indicated paper input tray 1 is not installed correctly, or not installed. |
Install the indicated paper input tray 1 correctly. |
Waste Tnr Bottle Setting Error |
There is no waste toner bottle, or the waste toner bottle is not installed correctly. |
Set the waste toner bottle correctly. |
Service call SCXXX |
There is a problem with the printer's controller. |
Turn off the main power, and then turn it on again. If the error occurs again, contact your sales or service representative. |
Density Sensor Require Cleaning |
Color registration failed. |
Clean the toner density sensor. |