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When “Internal Misfeed” Appears

“Internal Misfeed” appears when a paper jam has occurred in the fusing unit.

Open the front cover and remove the paper.

CAUTION

  • The inside of this printer becomes very hot. Do not touch parts labelled "" (indicating a hot surface).

CAUTION

  • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

Important

  • Since the surrounding temperature is high around the guide, check for jammed paper when it gets a little cooler.

1Pull the opening lever on the front cover, and then carefully lower the front cover.

Printer illustration

2Lower the fusing unit levers with thumb fingers, and then pull out the jammed paper carefully.

Printer illustration

Printer illustration

Pull the paper downward to remove it. Do not pull it upward.

If it is difficult to locate the paper, check for jammed paper by pulling down the guide.

Printer illustration

3Pull up the fusing unit levers with thumb fingers.

Printer illustration

4Close the front cover with both hands carefully.

Printer illustration

Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.