Alert Messages (in alphabetical order)
(A) Remove misfeed in Trays. Opn & cls Frt. Cov.
Remove the jammed paper in the source tray, and then load the paper again. To reset the error, open the front cover and then close it. For details, see Paper Misfeed Message (A)
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(B) Open Paper Exit Cover and remove misfeed.
Open the paper exit cover and remove jammed paper. For details, see Paper Misfeed Message (B).
(C) Open Rear Cover and remove misfeed.
Open the rear cover and remove the jammed paper inside the fusing unit. For details, see Paper Misfeed Message (C).
(Y1) Remove misfeed in Tray 2. Opn & cls Frt. Cov.
Remove the jammed paper in the source tray, and then load the paper again. For details, see Paper Misfeed Message (Y1)(Y2).
(Y2) Remove misfeed in Tray 3. Opn & cls Frt. Cov.
Remove the jammed paper in the source tray, and then load the paper again. For details, see Paper Misfeed Message (Y1)(Y2).
(Z) Remove paper from the Duplex Unit.
Detach the duplex unit and remove the jammed paper inside the duplex unit. For details, see Paper Misfeed Message (Z).
@Remote Cert. update failed
Updating the @Remote certificate failed. Contact your sales or service representative.
Cannot connect=>Comm.Serv. Check proxy user/password.
The proxy user name or password is incorrect. Check the proxy server settings, and change the user name and/or password if they are incorrect.
Cannot connect with DHCP server.(101/201)
Cannot obtain IP address from DHCP server. Consult your network administrator.
Cannot connect with NetWare print server. (107/207)
Connection with NetWare print server is unavailable.
Cannot connect with NetWare server.(106/206)
Connection with NetWare server is unavailable. Consult your network administrator.
Cannot print.
Check the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help.
Check network settings.(103/203)
The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see Ethernet Configuration.
Classification Code Error
A classification code is not specified for the print job. Enter a classification code using the printer properties and print the document again.
For details, see "Registering Classification Codes", Software Guide.
Connect failed:WirelessCard Turn power off, check card.
Check there is a Wireless LAN board installed.
Check that it is a supported board. If it is, check it is installed correctly.
Install the correct board properly. For details, see Installing the Interface Units.
Cover Open. Please close the indicated cover.
Close the cover indicated on the control panel.
Duplex mode is in off position for (tray name)
The duplex mode for the indicated tray is off; you can only use one-sided printing. Press [Change] to change the tray's settings, press [JobReset] to reset the job, or press [Form Feed] to force printing.
Ethernet Board Error
An error on the Ethernet board is detected. Pull out and then re-install the controller board. If the problem persists, contact your sales or service representative.
Exceeded max. print size. Press [FormFeed] or [JobReset].
The specified paper size exceeds the maximum size supported by this printer. Press [Form Feed] to force printing or [JobReset] to cancel printing.
Exceeded max. print size. Press [JobReset].
The specified paper size exceeds the maximum size supported by this printer. Press [JobReset] to cancel printing.
Prepare Replacement/ Check print cartridge replacement(s).
The printer cartridge is approaching the end of its life time. Prepare a new print cartridge.
Failed to connect to server for Remote Diagnostics.
The printer cannot communicate with Remote Communication Gate. Check the connection to the Remote Server Gate.
Independent-supply toner
Independent-supply toner is set. Use toner recommended for this printer.
IPDS font error. Turn power switch off then on. Select Reset IPDS Fonts in Maintenance.
IPDS font error has occurred. Perform the shutdown procedure, and then turn off the power of the printer. Turn on the power again, and then execute [Reset IPDS Fonts].
IPv6 Address already exists Link-local Address(109/209)
The same IPv6 address already exists. Consult your network administrator.
IPv6 Address already exists Stateless Address(109/209)
The same IPv6 address already exists. Consult your network administrator.
IPv6 Address already exists Manual Config. Address(109/209)
The same IPv6 address already exists. Consult your network administrator.
Load paper in (tray name) or [Cancel] to FormFeed.
There is no paper in the specified tray. Load the specified paper in the tray, press [JobReset] to reset the job.
Option RAM Error
The printer cannot detect an optional SDRAM module. It may be incorrectly installed.
Check if it is installed properly.
For details about installing the unit, see Installing the Memory Expansion Units.
Output tray is full.
The output trays are full. Remove the paper.
Parallel I/F Error
The printer's self diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error. For details, see Installing the Interface Units.
Prepare Replacement Check print cartridge replacement(s).
The toner has run out, or the photo conductor unit has reached the end of its service life. Prepare a new print cartridge.
Printer Font Error.
There are problems with the printer's font file.
Contact your sales or service representative.
Problem with Hard Disk Please call service.
The printer cannot detect a hard disk. It may be incorrectly installed.
Check if it is installed properly or contact your sales or service representative.
For details about installing the unit, see Installing the Memory Expansion Units.
Problem:Wireless card Please call service.
The printer cannot detect a Wireless LAN board. It may be incorrectly installed.
Check if it is installed properly or contact your sales or service representative.
For details about installing the unit, see Installing the Interface Units.
Repl Requrd Soon:Maint. Kit
You will need to replace the maintenance kit soon. Contact your sales or service representative to obtain a new maintenance kit. For details, see Replacing the Maintenance Kit.
Replace print cartridge. /Print Cartridge replacement is required.(Out of toner)
The toner has run out. Replace the print cartridge. For details, see Replacing the Print Cartridge.
Replace print cartridge. /Print Cartridge replacement is required.(Waste Toner Bottle full)
The waste toner bottle is full. Replace the print cartridge. For details, see Replacing the Print Cartridge.
Replacmnt Requrd:Maint. Kit /Maintenance Kit Replacmnt is required. Press Menu key to check Supplies.
You need to replace the Maintenance Kit. Contact your sales or service representative to obtain a new unit. For details, see Replacing the Maintenance Kit.
Replace print cartrdg soon./ Component at end of life. Replace if blurred/streaked
Some parts inside the print cartridge have reached their end of life. Contact your sales or service representative to obtain a new print cartridge.
Replace print cartrdg soon./ Toner is almost empty. Contact your local vendor.
The toner is almost depleted. Contact your sales or service representative to obtain a new print cartridge.
SD Card authenticatn.failed Error recurs, call service.
Authentication from the SD card failed. Turn the power off, and then back on. If the error recurs, contact your sales or service representative.
Set the Fusing Unit correctly.
The fusing unit may not be installed correctly. Turn the printer off and re-install the fusing unit.
If the message is still displayed after re-installation, contact your sales or service representative.
For details, see Replacing the Maintenance Kit for fusing unit installation.
Set the Print Cartridge correctly.
The print cartridge may not be installed correctly. Turn the printer off and re-install the print cartridge.
If this message is still displayed after re-installation, contact your sales or service representative.
For details, see the procedure for removing the Fusing unit in Paper Misfeed Message (B) or Paper Misfeed Message (C) or the unit replacement procedure manual provided with the Fusing unit.
Supply order has failed.
The automatic supply order failed. The message indicates the supplies that the printer tried to order.
This NetBIOS name is already in use.(108/208)
The NetBIOS name specified for the printer is already in use by another device on the network. Consult your network administrator.
The same IPv4 Address already exists.(102/202)
The IPv4 address specified for the printer is already in use by another device on the network. Consult your network administrator.
The selected job has already been printed or deleted.
This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen.
USB has a problem. Please call service.
The printer has detected a USB board failure. Turn the power off, and then on again. If the problem persists, contact your sales or service representative.
Values set for IPv6/Gateway addresses are invalid.(110/210)
The IPv6 address or gateway address is invalid. Check the network settings.
WPA Auth. incomplete.(211)
WPA authentication could not complete. Consult your network administrator.
Confirm error details by printing the Error Log. For details, see Test Printing
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