Paper Misfeeds Occur Frequently

Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray.

For details, see Loading Paper.

There may be a gap between the front guide and the paper, or between the side guides and the paper in the paper tray. Make sure there are no gaps.

For details, see Loading Paper.

Paper is either too thick or too thin.

For details, see Types of Paper and Other Media.

Paper is bent or wrinkled. Use paper that have no bents or wrinkles.

For details, see Paper Recommendations.

Paper has already been printed on.

For details, see Types of Paper and Other Media.

Paper is damp. Use paper that has been stored properly.

For details, see Types of Paper and Other Media.

When loading paper, separate paper from each other.

Paper is either too thick or too thin.

For details, see Paper Recommendations.

Paper has already been printed on.

For details, see Paper Recommendations.

Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray.

For details, see Loading Paper.

Paper is static. Use paper that has been stored properly.

For details, see Paper Recommendations.

When loading paper, separate paper from each other.

Paper is damp. Use paper that has been stored properly.

For details, see Paper Recommendations.

Paper is either too thick or too thin.

For details, see Types of Paper and Other Media.

There may be a gap between the front guide and the paper, or between the side guides and the paper in the paper tray. Make sure there are no gaps.

For details, see Loading Paper.

The fusing unit is deteriorated or damaged. Replace the unit.

For details, see Replacing the Fusing Unit and Dustproof Filters.