The printed image is different from the image on the computer
A printed image is different from the image on the computer's display.
When you use some functions, such as enlargement or reduction, the layout of the image might be different from that displayed on the computer display.
Images are printed at an angle
Confirm that the side guides of the paper tray are locked.
If paper is not loaded correctly, it may be processed at an angle.
Images are cut off, or excess pages are printed.
If you are using paper smaller than the paper size selected in the application, use the same size paper as that selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.
For details, see the printer driver Help.
PDF Direct Print is not executed (PDF file is not printed).
You must install an optional hard disk drive or set the value of [RAM Disk] in the System Menu to 2 MB or higher.
For details about [RAM Disk], see "System Menu", Software Guide.
After adding a memory unit and setting the value of [RAM Disk] in the System Menu to 16 MB, value of [RAM Disk] returns to 0 MB if the memory unit is removed. If this happens, reset the value of [RAM Disk] to 2MB or higher.
For details about [RAM Disk], see "System Menu", Software Guide.
When printing a PDF with a password set, set the password of the PDF file using the [Change PDF Password] menu in [PDF Menu] or Web Image Monitor. For details about [Change PDF Password], see "PDF Menu", Software Guide.
For details about Web Image Monitor, see Web Image Monitor Help.
PDF files not allowed to be printed by the PDF file security setting cannot be printed.
Highly compressed PDFs cannot be printed using PDF Direct Print.
Open the relevant application and print the PDF file using the printer driver.
Set the file format to standard PDF.
As a result of printing using PDF Direct Printing, characters are missing or misshapen.
Before printing, embed the font in the PDF file to be printed.
The paper size appears on the control panel and printing is not performed with PDF Direct Print.
When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray, or perform Form Feed.
Also, if [Sub Paper Size] in the [System] Menu is set to [Auto], printing is performed assuming letter size and A4 size to be the same size. For example, When a PDF file set to A4 size paper is printed using PDF Direct Print and letter size paper is loaded in the paper tray, the file will be printed out. This applies similarly to the opposite case.
The color of the printout is different from the color on the computer's display.
The colors made using color toner are different from colors displayed on the display in its production system.
If you select [On] for [Economy Color:] on the [Print Quality] menu in the printer driver's dialog box, the color gradation may appear differently.
For details, see the printer driver Help.
Color changes extremely when adjusted with the printer driver.
Do not make extreme settings for the color balance on the "Print Quality" tab in the printer driver's dialog box.
Note that the sample image displayed in the printer driver is used only to show what processing will be performed, so may not match the print results.
For details, see the printer driver Help.
Color documents are printed in black and white.
The printer driver is not set up for color printing.
For details, see the printer driver Help.
Some applications print color files in black and white.
Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta, yellow.
Select [K (Black)] for [Gray reproduction (Text/Line Art):] in the printer driver's dialog box.
For details, see the printer driver Help.
Black gradation is not natural.
Select [CMY + K] for [Gray reproduction (Text/Line Art):] in the printer driver's dialog box.
For details, see the printer driver Help.
A color is missing or partially blurred.
Paper is damp. Use paper that has been stored properly.
For details, see Loading Paper
.Toner is almost depleted. When the “Out of toner” / "(color)", “Toner is almost empty.” /"(color)", or “Add Toner:” message appears on the display panel, or the toner indicator on the initial screen seems empty, replace the toner of the displayed color.
For details, see Adding Toner (Print Cartridge)
.When “Rplcmnt Requird:PCU:Black” or “Rplcmnt Requrd:PCU:Color” appears on the display, replace the drum unit.
For details, see Replacing the Drum Unit
.Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized.
White or color rivers appear.
When the message “Rplcmnt Requird:PCU:Black” or “Rplcmnt Requrd:PCU:Color” appears, replace the drum unit.
For details, see Replacing the Drum Unit
.
Printed pages are faint, or have white streaks.
If
is flashing, toner is almost depleted. Add toner.For details, see Adding Toner (Print Cartridge)
.
