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Paper Misfeeds Occur Frequently

Paper jams occur frequently.

Multiple pages are fed at once.

Paper gets wrinkles.

  • Paper is damp. Use paper that has been stored properly.

    See Storing Paper.

  • Paper is too thin.

    See Types of Paper and Other Media.

  • There may be a gap between the guides and the paper in the paper tray. Make sure there are no gaps.

    See Loading Paper.

  • The fusing unit is deteriorated or damaged. Replace the unit. For replacing the unit, Maintenance Kit (optional) is required.