When You Cannot Print Properly
Toner smears appear on the print side of the page.
The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set.
Check the paper settings.
Check the printer driver's paper settings.
See the printer driver Help.
Confirm that the paper is not curled or bent. Envelopes can be curled easily. Flatten paper before loading.
Photo images are coarse.
Some applications lower the resolution for making prints.
Fine dot pattern does not print.
Change the [Dithering:] setting in the printer driver's dialog box.
See the printer driver Help.
Solid lines are printed as broken lines.
Change the [Dithering:] setting in the printer driver's dialog box.
See the printer driver Help.
The print out image is missing or partially blurred.
Paper is damp. Use paper that has been stored properly.
See Storing Paper
.Toner is almost depleted. When the “Replace print cartrdg soon.” message appears on the display, replace the toner cartridge.
Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized.
The whole printout is blurred.
Paper is damp. Use paper that has been stored properly.
See Storing Paper
.If you select [Toner Saving:] on the [Print Quality] tab in the printer properties dialog box, printing is generally less dense.
See the printer driver Help.
Toner is almost depleted. When the “Replace print cartridge.” message appears on the display, replace the toner cartridge.
Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized.
White streaks appear.
Toner is almost depleted. When the “Replace print cartridge.” message appears on the display, replace the toner cartridge.
The backs of printed sheets are blemished.
When removing a jammed sheet, the inside of the printer may have become dirtied. Print several sheets until they come out clean.
If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied.
If rubbed with your finger, it smears out.
The setting of the paper may not be correct. For example, although thick paper is used, the setting for thick paper may not be set.
Check the paper settings of this printer.
Check the paper settings of the printer driver.
See the printer driver Help.
The fusing unit is deteriorated or damaged. Replace the unit.
For replacing the unit, Maintenance Kit (optional) is required.
When printing on OHP transparencies, black or white dots are obvious.
The registration roller is dirty. Clean the registration roller. Contact your sales/service representatives.
Image quality varies when printing on thick paper or on OHP transparencies.
Switch to Thick Paper mode.
See "Making Printer Settings Using the Control Panel", Software Guide.
When printing on plain paper, white dots are obvious.
The registration roller is dirty. Clean the registration roller. Contact your sales/service representatives.
