The printed image is different from the image on the computer
A printed image is different from the image on the computer's display.
When you use some functions, such as enlargement and reduction, the layout of the image might be different from that displayed in the computer display.
You might have selected to replace True Type fonts with printer fonts in the printing process.
To print an image similar to the image on the computer, make the settings to print out True Type fonts as an image.
See the printer driver Help.
The image is printed in the wrong orientation.
Set the correct orientation under the [PCL Menu] with the control panel. See "Making Printer Settings Using the Control Panel", Software Guide.
Confirm that the setting of orientation has been set in the application you use.
Set the correct paper size and feed direction that matches tray settings on the printer driver.
Images are cut off, or excess pages are printed.
If you are using paper smaller than the paper size selected in the application, use the same size paper as that selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.
See the printer driver Help.
Nothing is printed on the paper.
Check if the tape of the toner cartridge is completely removed. Be sure to remove the tape completely when replacing the toner cartridge. If the power switch is turned on with the tape still attached to the toner cartridge, the printer might be damaged.
PDF Direct Print is not executed (PDF file is not printed).
You must install the optional hard disk or set the value of [RAM Disk] in the [System] menu to 2 MB or higher.
See Installing the Memory Expansion Units
, for optional hard disk installation.For [RAM Disk], see the "System Menu", Software Guide.
After adding a memory unit and set the value of [RAM Disk] in the [System] menu to 16 MB, value of [RAM Disk] returns to 0 MB if the memory unit is removed. If this happens, reset the value of the [RAM Disk] to 2 MB or higher.
For [RAM Disk], see the "System Menu", Software Guide.
When printing a PDF with a password set, set the password of the PDF file using the [PDF Menu] or Web Image Monitor.
For [PDF Menu], see the "PDF Menu", Software Guide.
For Web Image Monitor, see Web Image Monitor Help.
PDF files not allowed to be printed by the PDF file security setting cannot be printed.
As a result of printing using PDF Direct Printing, characters are missing or misshapen.
Before printing, embed the font in the PDF file to be printed.
A portion of the image is not printed or an error occurred in the PostScript printer driver when printing with PCL or the PostScript printer driver.
You can print using the procedure below.
Set [Memory Usage] in the [System] menu to [Font Priority] on the control panel.
Return the setting to [Font Priority] after you have finished printing. If the setting is left as [Font Priority], continuous printing speed may decrease, two-sided printing may be canceled or a job reset may occur during continuous printing.
If the entire image is not printed out properly even after changing the above setting, add an additional memory unit.
The paper size appears on the control panel and printing is not performed with PDF Direct Print.
When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray, or perform Form Feed.
Also, if [Sub Paper Size] in the [System] menu is set to [Auto], printing is performed assuming letter size and A4 size to be the same size. For example, When a PDF file set to A4 size paper is printed using PDF Direct Print and letter size paper is loaded in the paper tray, the file will be printed. This applies similarly to the opposite case.
If the problem cannot be solved, contact your sales or service representative.
