Skip header
Screen reader supported pageStandard
 

Cover Open / Print Cartridge(s) Not Detected

The right front cover is open. Close the right front cover. Alternatively, the print cartridges are not installed or are installed incorrectly. Install the print cartridges correctly.

If the cover is open:

1Close the right front cover.

printer body illustration

If the print cartridges are not installed or are installed incorrectly:

1While pressing the recessed area (1) of the right front cover, open the cover (2).

printer body illustration

2Push in the cartridge.

print cartridge illustration

3Close the right front cover.

printer body illustration

Note

  • If the error persists, remove the print cartridge and then reinstall it. Do this once only.

  • If there is a problem with the print cartridge, try installing a new cartridge.