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Cover Open / Print Cartridge(s) Not Detected

The right front cover is open. Close the right front cover. Alternatively, the print cartridges are not installed or are installed incorrectly. Install the print cartridges correctly.

If the cover is open:

  1. Close the right front cover.

    printer body illustration

If the print cartridges are not installed or are installed incorrectly:

  1. While pressing the recessed area (1) of the right front cover, open the cover (2).

    printer body illustration

  2. Push in the cartridge.

    print cartridge illustration

  3. Close the right front cover.

    printer body illustration

Note

  • If the error persists, remove the print cartridge and then reinstall it. Do this once only.

  • If there is a problem with the print cartridge, try installing a new cartridge.