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Requesting a Reception Notice

You can confirm sent documents were properly received using e-mail or the Journal.

When Reception Notice is set under “E-mail Options”, the receiver sends back a reception notice message. Once the reception notice message is received, “OK” appears in the Result column of the Journal, allowing the originator to verify the transmission was received.

Important

  • The Reception Notice feature is only available if the receiver supports MDN (Message Disposition Notification).

1Place the original, and then select the scan settings you require.

2Press [TX Mode].

Operation panel screen illustration

3Select [E-mail Options] using [Up arrow key] or [Down arrow key], and then press the [OK] key.

Operation panel screen illustration

4Select [Return Receipt] using [Up arrow key] or [Down arrow key], and then press the [OK] key.

Operation panel screen illustration

5Select [On] or [Off] using [Up arrow key] or [Down arrow key], and then press the [OK] key.

Operation panel screen illustration

The screen returns to that of step 4.

6Press the [Escape] key twice.

The standby screen returns.

To check the settings, press [TX Mode].

7Specify a destination.

8Specify the sender.

For details, see “Sender Settings”.

9Press the [Start] key.

Note

  • If the fax is not received normally, “Error” appears in the Result column.

  • Only the last 50 communications appear in the Journal. If you do not receive a reception notice message before the last 50 communications are finished, “OK” might not be printed in the Journal's Result column. This may happen even if the mail is received normally at the other end.

  • If you specify mailing list addresses, do not set for Reception Notice. Otherwise, you will receive multiple reception notice messages from e-mail recipients, and the Result column will be overwritten each time a new notice message is received. However, if you receive a reception notice message indicating an error, “Error” appears in the Result column and will not be overwritten, even if you subsequently receive a reception notice message as “OK” following the error message.

  • Reception notice results are only shown in the Journal. The Result column in all other files, lists, and transmission reports show “--”.

  • Reception notice messages themselves are not recorded in the Journal.

  • You can select whether the Reception Notice is printed every time or printed only when an error occurs. This can be set with User Parameter (switch 21, bit 0) in the Fax Features menu. See “Parameter Settings”.

  • You cannot broadcast e-mail using Reception Notice. The documents are sent to the destinations in the order in which they were specified.

  • You can program one of the User Function keys with operations for E-mail Options. User Function keys allow you to omit steps 2 and 3. For details about the User Function keys, see “General Settings/Adjust”.