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Messages Displayed When Using the Copy/Document Server Function

This section describes the machine's main messages. If other messages appear, follow the instructions they contain.

Important

Reference

Message

Cause

Solution

"Authentication has failed."

The entered login user name or login password is not correct.

Inquire the user administrator for the correct login user name and login password.

"Authentication has failed."

The machine cannot perform authentication.

Contact the administrator.

"Cannot detect original size."

Original is not placed.

Place your originals.

"Cannot use this setting for images above 36 inch × 48 inch."

The image is too large for editing or printing. The machine cannot print or edit images larger than 36 × 48 in.

Cancel printing or editing.

"Check paper size."

An irregular paper size is set.

If you press the [Start] key, copy will start onto the selected paper.

"File being stored exceeded max. number of pages per file. Copying will be stopped."

The scanned originals have too many pages to store as one document.

Press [Exit], and then store again with an appropriate number of pages.

"Maximum number of sets is n."

(A figure is placed at n.)

The number of copies exceeds the maximum copy quantity.

You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features].

"Memory is full."

The machine's memory is full due to scanning originals or performing a function. The number of originals that can be stored in memory depends on the size of originals and function settings.

  • When Sort is selected, press [Exit] to copy scanned originals, and then copy remaining originals.

  • When the Job Preset function is selected, check the number of preset jobs, and then try scanning the originals again.

"Orig. is being scanned by another function. Please wait."

A function of the machine other than the Copier function is being used such as the Document Server function.

Cancel the job in progress. For example, press [Exit], and then press the [Document Server] key. Next, press the [Clear/Stop] key. When the message "The Clear / Stop key was pressed. Are you sure you want to stop scanning?" appears, press [Stop].

"Please wait."

The main power has just been turned on, paper type (plain paper/ translucent paper/ film) was changed, or the machine is otherwise getting ready.

Wait for the machine to fully warm-up.

When "Scanning originals can be started." and "Select copy mode and Place original." are displayed alternately, you can make the settings for your copies and scan your originals. After the originals have been scanned, the machine will automatically start copying after it has warmed-up.

"Please wait."

The destination list is being updated from the network using SmartDeviceMonitor for Admin. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed.

Wait until the message disappears. Do not switch off the power while this message is displayed.

"Rotate Sort is not available with this paper size."

A size of paper for which Rotate Sort is not available is selected.

Select a proper paper size. See "Supplementary Information", Copy/Document Server Reference.

"The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted."

You have tried to delete files without the authority to do so.

Files can be deleted by the person who created the file. To delete a file which you are not authorized to delete, contact the person who created the file.

"You do not have the privileges to use this function."

The logged in user name does not have permission for the selected function.

Contact the administrator about the permission for the required function.