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Error and Status Messages Appears on the Control Panel

This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.

Status Messages (in alphabetical order)

Calibrating...

The printer is calibrating the color. Wait a while.

Energy Saver

The printer is in Energy Saver mode. Press any keys to recover to the normal mode.

Hex Dump Mode

In Hex Dump mode, the printer receives data in hexadecimal format. Turn off the printer after printing, and then turn back on.

Loading toner...

The printer is loading toner. Wait a while.

Please wait...

This message may appear for a few seconds. It means the printer is initializing, replenishing toner, or executing maintenance operations. Wait a while.

Printing...

The printer is printing. Wait a while.

Printing Suspended

Printing is suspended. To cancel the suspension, turn the printer off, wait a few moments, and then turn it back on.

Ready

This is the default ready message. The printer is ready for use. No action is required.

Resetting Job...

The printer is resetting the print job. Wait a while.

Setting change...

The printer is setting changing. Wait a while.

Waiting for print data...

The printer is waiting for the next data to print. Wait a while.

Alert Messages (in alphabetical order)

Cannot connect with DHCP server.(101/201)

Cannot obtain IP address from DHCP server. Contact the network administrator.

Cannot connect with NetWare print server. (107/207)

Connection with NetWare print server is unavailable.

Cannot connect with NetWare server.(106/206)

Connection with NetWare server is unavailable. Contact your network administrator.

Cannot print.

Check the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help.

Check network settings.(103/203)

The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see "Ethernet Configuration".

Classification Code Error

A classification code is not specified for the print job. Enter a classification code using the printer properties and print the document again.

For details, see "Registering Classification Codes", Software Guide.

Connect failed:Wireless Card Turn power off, check card

Check there is a wireless LAN board installed.

Check that it is a supported board. If it is, check it is installed correctly.

Install the correct board properly.

For details, see Installing the Interface Units.

Ethernet Board Error

An error on the Ethernet board is detected. Pull out and then re-install the controller board. If the problem persists, contact your sales or service representative.

IPv6 Address already exists Link-local Address(109/209)

The same IPv6 address already exists. Contact your network administrator.

IPv6 Address already exists Stateless Address(109/209)

The same IPv6 address already exists. Contact your network administrator.

IPv6 Address already exists Manual Config. Address (109/209)

The same IPv6 address already exists. Contact your network administrator.

Option RAM Error

The printer cannot detect an optional SDRAM module. It may be incorrectly installed.

Check if it is installed properly.

For details about installing the unit, see Installing the Memory Expansion Units.

Parallel I/F Error

The printer's self diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error.

For details, see Installing the Interface Units.

Printer Font Error

There are problems with the printer's font file.

Contact your sales or service representative.

Problem with Hard Disk Please call service.

The printer cannot detect a hard disk. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Problem:Wireless board Please call service.

The printer cannot detect a wireless board failure. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Problem:Wireless card Please call service.

The printer cannot detect a wireless card. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Set the Intermediate Transfer Unit correctly.

The intermediate transfer unit may not be installed correctly. Turn the printer off and re-install the transfer unit.

If the message is still displayed after re-installation, contact your sales or service representative.

For details, see Replacing the Intermediate Transfer Unit for intermediate transfer unit installation.

This NetBIOS name is already in use.(108/208)

The NetBIOS name specified for the machine is already in use by another device on the network. Contact your network administrator.

The same IPv4 Address already exists.(102/202)

The IPv4 address specified for the machine is already in use by another device on the network. Contact the network administrator.

The selected job has already been printed or deleted.

This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen.

Values set for IPv6/Gateway addresses are invalid.(110/210)

The IPv6 address or gateway address is invalid. Check the network settings.

WPA Auth. incomplete.(211)

WPA authentication could not complete. Contact your network administrator.

Note

  • Confirm error details by printing the Error Log. For details, see "List/Test Print Menu", Software Guide.