Facsimile Function Error Messages: Control Panel

A mechanical error has occurred. Switch the machine off and then back on. If the message reappears, contact your sales or service representative.

Paper is jammed inside the machine.

Remove the jammed paper.

An original has jammed inside the ADF.

• Remove jammed originals, and then place them again. Removing Paper Jammed in the ADF

• Check the originals are suitable for scanning. Compatible Paper Types

• Open and close the ADF cover.

The size of the loaded paper does not match that specified in [Tray Paper Setting].

Load paper of the correct size.

Originals are loaded in the ADF, but the ADF has not been completely closed. If transmission is cancelled, the machine prints a journal that contains the fax communication logs.

Make sure the ADF is closed.

Originals are loaded in the ADF, but the ADF cover is still open.

Close the ADF cover.

There is no more paper in the selected paper tray.

Reload the tray. Loading Paper.

The indicated print cartridge has run out of ink.

Change the indicated print cartridge. See Replacing a Print Cartridge.

The loaded paper is the wrong size or type.

To print a file sent to the machine, load A4, letter (8¹/₂"11"), or legal (8¹/₂"14") paper.

The machine cannot send or receive a fax because the line is busy or dead, or the phone cord is not connected.

• Wait a while, and then try sending or receiving the fax again.

• Make sure the phone cord is connected, wait a while, and then try sending the fax again. Connecting the Machine to a Telephone Line and Telephone

The extension telephone is off the hook.

After using the telephone, replace the handset properly.

The machine failed to redial a fax number because the line was busy or dead, or the phone cord is not connected. The machine prints a journal that contains the fax communication logs.

• Wait a while, and then try sending or receiving the fax again.

• Make sure the phone cord is connected, and then try sending the fax again. Connecting the Machine to a Telephone Line and Telephone

There is not enough memory to send a fax. The machine prints a journal that contains the fax communication logs.

• Change the resolution setting, and then try sending/receiving the fax again. Specifying the Resolution of the Original.

• Reduce the number of originals.

There is not enough memory to receive a fax. This message also appears if the machine is idle for one minute while not having enough memory.

Change the [Resolution] setting, and then try fax sending/receiving again. Specifying the Resolution of the Original

You are trying to enter the destination in [Transfer Request], but Group Dial was selected for the destination.

Cancel Group Dial.

When you specified [Transfer Request] and [Polling RX], you specified an e-mail address as the destination for transfer and polling.

Specify a fax number.

You pressed a Quick Dial or Speed Dial key to which nothing is registered.

You can send faxes more speedily by registering destinations in the Quick Dial and Speed Dial key. Registering Destinations to Quick Dial Key, Changing a Registered Speed Dial Keys

You tried to register a destination that is already registered to a Quick Dial or Speed Dial key.

The maximum number of destinations that can be specified for a single transmission has been reached.

You can specify up to 130 destinations per transmission for documents sent using [Broadcast] or [Polling RX].

The connection with the server was lost while sending or receiving data.

A network error has occurred. Contact the administrator.

This message appears if you try to carry out polling reception but there is no file to be sent by polling transmission at the other end. The machine prints a journal that contains the fax communication logs.

This message appears if you send a transfer request and the machine that receives it cannot perform broadcast transmission. The machine prints a journal that contains the fax communication logs.

This message appears if you try to retrieve by polling reception a file for which a transfer request or SUB code has been specified by the sender but it not specified on your machine. The machine prints a journal that contains the fax communication logs.

This message appears if you try to use a SUB code to send a file by immediate transmission but the selected code is not specified in the machine on the other end. The machine prints a journal that contains the fax communication logs.