Loading Paper into the Paper Tray
The method of loading paper varies for each tray type.
- When replacing paper or removing jammed paper, make sure not to trap or injure your fingers.
*1 The A3/11 × 17 tray unit can be attached.
*2 The banner paper guide tray can be attached.
*3 The extension unit of LCT can be attached.
Before loading paper into a tray, check the paper size and type that can be loaded in the tray, and confirm the paper size that is automatically detected.
When loading paper of a size that is not automatically detected, specify the paper size in [Tray/Paper Settings] of [Settings].
Specifying the Paper Size That Is Not Automatically Detected
To load thick paper or other special paper, specify the paper type or thickness in [Tray/Paper Settings] of [Settings].
Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print.
Straighten curled or warped paper before loading.
When loading paper on a tray which has a few sheets of paper, multiple sheets of paper may be fed at once from the tray. Take out all sheets, fan the sheets, and then load them again.
You may hear the sound of rubbing paper. This is not a malfunction.
Do not stack paper over the limit mark.
Fanning the Paper
If you load coated paper, label paper, or thick paper of 150.1–300.0 g/m2 (55.1 lb. Cover–165.0 lb. Index), it is important that you fan the sheets thoroughly. Misfeeds may occur if paper is not fanned thoroughly.
Loosen the stack by riffling the sheets.
Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times.
Make sure there is space between the sheets.
Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them.
Loading Paper into Tray 1
(mainly Europe and Asia)
Tray 1 can hold A4
paper only. If you want to print on 81/2 × 11 from Tray 1, contact your service representative.
(mainly North America)
Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative.
When paper loaded in the right side of Tray 1 runs out, paper on the left is automatically shifted to the right. Do not pull out Tray 1 while the tray is moving paper; wait until sounds stop coming from the tray.
Carefully pull out the paper tray until it stops.
Square the paper and load it print side down.
When you load paper into the right side of the tray, load the paper so its right edge is flush against the right side of the tray.
When you load paper into the left side of the tray, load the paper so its left edge is flush against the left side of the tray.
When loading paper in the left side of the tray, load at least 30 sheets.
Whole tray pulled out
Left half of the tray pulled out
Do not stack paper over the limit mark.
Carefully push the paper tray fully in.
Specify the paper type and thickness.
You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use.
Loading Paper into the A3/11 × 17 Tray Unit
(mainly Europe and Asia)
If you attach the A3/11 × 17 tray unit to Tray 1, it will hold A3
paper only. If you want to print on A4, B4 JIS, 11 × 17, 81/2 × 14, or 81/2 × 11, contact your service representative.
(mainly North America)
A3/11 × 17 tray unit can hold 11 × 17 paper only. If you want to print on A3, A4, B4 JIS, 81/2 × 14, or 81/2 × 11, contact your service representative.
Check that the paper edges are aligned at the right side.
Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Square the paper and load it print side down.
Do not stack paper over the limit mark.
Carefully push the paper tray fully in.
Specify the paper type and thickness.
Loading Paper into Trays 2 and 3
Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2.
Check that the paper edges are aligned at the right side.
If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place.
When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–65.9 g/m2 (14.0–17.9 lb. Bond), it may wrinkle.
Do not stack paper over the limit mark. If you load paper over the limit mark, the printed images may become slanted or a paper jam may occur.
Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Remove paper if loaded.
Release the lock on the side fence.
While pressing down the release lever of the side fence, slide the side fences outward.
While pinching the release lever of the end fence, slide the end fence outward.
Square the paper and load it print side down.
Do not stack paper over the limit mark.
Align the end and side fences gently against the paper you loaded.
Make sure that there is no space between the paper and the side fences or end fence.
When loading thin paper, keep the gap between the paper and each side fence within 0.5 mm. If the gap is too wide, creases may occur.
Re-lock the side fences.
Carefully push the paper tray fully in.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
You can load envelopes in Trays 2 and 3. When loading envelopes, place them in the correct orientation.
Loading Tab Stock into Trays 2 and 3
When loading tab stock, always use the optional tab sheet holder.
Load tab stock so that the side with the tab faces the tab sheet holder.
Pressing the release lever, adjust the end fence position so that the tab sheet holder fits against the tab stock.
Specify the paper type and thickness before you start printing.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
Loading Paper into the Bypass Tray
Use the bypass tray to use adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays.
The maximum number of sheets you can load at the same time depends on paper type.
Recommended Paper Sizes and Types
Do not stack paper over the limit mark. If you load paper over the limit mark, the print image may be slanted or the paper may be jammed.
Open the bypass tray.
Pull the extender out when loading paper whose size is larger than A4 or 81/2 × 11.
Insert the paper print side up as far as it will go into the machine.
Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
When loading envelopes or letterhead paper, confirm the orientation, face and back, or location of flaps.
Align the paper guides to the paper size.
If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
When loading thin paper, keep the gap between the paper and each paper guide within 0.5 mm. If the gap is too wide, creases may occur.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
To load paper on the bypass tray, it is better to orient it in the direction of
.Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again.
To load paper whose horizontal length is longer than 487.7 mm (19.20 inches), the banner paper guide tray is needed.
Loading Tab Stock into the Bypass Tray
When loading tab stock, load tab stock so the tabs face to the right.
Specify the paper type and thickness before you start printing.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
Specifying a Custom Size Paper Using the Control Panel
Loading Paper into the Banner Paper Guide Tray
The banner paper guide tray can be attached to the bypass tray. This allows you to load paper having a horizontal dimension of 487.8 mm (19.21 inches) or greater in the bypass tray.
When neither the LCT nor the wide LCT are installed
Open the bypass tray.
Pull out the banner paper guide tray.
After pulling out the banner paper guide tray, lift it until it clicks.
Raise the banner paper guide tray until it is at an angle of about 90 degrees with the floor.
Open the extender.
Insert the paper print side up as far as it will go into the machine.
Align the paper guides to the paper size.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
When either the LCT or the wide LCT is installed
This procedure is explained with the LCT installed as an example.
Open the bypass tray.
Pull out the banner paper guide tray.
Open the extender.
Insert the paper print side up as far as it will go into the machine.
When using paper that has a horizontal length longer than 900 mm (35.44 inches), roll up the end.
Place the paper in the bypass tray or banner paper guide tray and roll it over to form a loop.
Align the paper guides to the paper size.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
When you load the paper in Step 4, do not have the looped paper caught by the top of the side fence.
Closing the Banner Paper Guide Tray
When neither the LCT nor the wide LCT are installed
Lightly pull up the extender, and then fold it into the machine.
Raise the banner paper guide tray towards the machine until it clicks, and then tilt it to the opposite side.
Push the banner paper guide tray into its original position.
Close the bypass tray.
When either the LCT or the wide LCT is installed
This procedure is explained with the LCT installed as an example
Lightly pull up the extender, and then fold it into the machine.
Push the banner paper guide tray into its original position.
Close the bypass tray.
Loading Paper into the Large Capacity Tray (LCT)
(mainly Europe and Asia)
The LCT can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the LCT, contact your service representative.
(mainly North America)
The LCT can hold 81/2 × 11 paper only. If you want to print on A4 or B5 JIS from the LCT, contact your service representative.
The extension unit is required to load A4, B4 JIS, 81/2 × 14, or 81/2 × 11.
Check that the paper edges are aligned at the left side.
Check that paper in the paper tray is not being used, and then open the top cover of the LCT.
Load paper into the paper tray with the print side up.
Do not stack paper over the limit mark.
Press the [Down] key.
The key blinks while the bottom plate is moving down.
Load paper by repeating Steps 2 and 3.
Close the top cover of the LCT.
Specify the paper type and thickness.
Loading Paper into the Wide LCT
Various sizes of paper can be loaded in the wide LCT by adjusting the positions of side fences and end fence.
Check that the paper edges are aligned with the left side.
When loading translucent paper, always use long grain paper, and set the paper direction according to the grain.
Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Remove paper if loaded.
Loosen the screws holding the side fences in position.
Holding the labeled parts of the side fences, slide the fences outward.
While pressing the release button of the end fence, slide the end fence outward.
Load paper into the paper tray with print side up.
Load a stack of paper about 5–10 mm (0.2–0.4 inches) high, using the symbol at the bottom of the side fence as a guide.
Make sure that the paper rest on top of the supporting plates on both sides.
Set the paper flush against the left fence and align the paper edges.
Supporting plate
Holding the labeled parts of the side fences, adjust the fences to the paper size.
Set the paper flush against the protrusions in the bottom of the inner side fence. Make sure that there is no space between the paper and the side fences.
Check that the positions of the scale numbers on the top of both of the side fences are almost the same. When loading regular size paper, align the screw holes on the side fences to the paper size mark.
Hold the inner side fence, and then tighten the screws to the inner side fence.
Fasten the front side fence in the same way.
Load additional sheets, if necessary.
Do not stack paper over the limit mark.
While pressing the release button of the end fence, align the end fence gently against the paper you loaded.
Make sure that there is no space between the paper and end fence.
Carefully slide the paper tray fully in.
If you push the paper tray too forcefully when you put it back in place, the position of the paper might change and print accuracy becomes lower.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
If you select Thick Paper 2 to 4, [Coated Paper: High Gloss], [Coated Paper: Glossy], [Coated Paper: Matte], or [Label Paper] in [Paper Size/Paper Type] in [Tray/Paper Settings], air is blown out automatically to fan the paper loaded in the wide LCT. Fan this paper before loading it.
You can load envelopes in the wide LCT. When loading envelopes, place them in the correct orientation.
Loading Tab Stock into the Wide LCT
When loading tab stock, attach the tab sheet fence.
Open the front cover of the wide LCT, and then take out the tab sheet fence.
Close the front cover.
Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Set the side fences to the size of the tab stock to be loaded, and then load it.
Attach the tab sheet fence, and then align the end fence gently against the paper you loaded while pressing the release button of the end fence.
Carefully slide the paper tray fully in.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
Replace the tab sheet fence after use.
Loading Paper with a Vertical Size of 100.0 mm to 139.2 mm in Wide LCT
When loading paper that is 100.0 to 139.2 mm (3.94 to 5.48 inches) in vertical length, attach the postcard side fences.
Open the front cover of the wide LCT, remove the screws from the postcard side fences, and then take them out.
Close the front cover.
Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Fit the indentation on the bottom of the postcard side fence with the limit mark into the head of the screw on the bottom of the inner side fence.
Fit the hole on the top of the postcard side fence into the projection on the top of the side fence.
Set the other postcard side fence to the front side fence in the same way.
Fasten the postcard side fences with the screws.
Align the end fence and side fences with the paper size to be loaded, and then load the paper.
Carefully slide the paper tray fully in.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
Replace the postcard side fences after use.
Loading B5 Vertical or Larger Paper in Wide LCT
When loading paper that is B5 JIS or larger, attach the paper supports.
Open the front cover of the wide LCT, remove the screws from the postcard side fences, and then take them out.
Take out the paper supports.
Replace the postcard side fences, and then close the front cover of the wide LCT.
Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Loosen the screws holding the side fences in position.
Slide the end fence and side fences outward.
To slide the end fence, move the end fence while pressing the release button.
Attach the paper supports by fitting the groove of the paper supports into the supporting plates of the fences.
Check whether the paper supports and side fences are connected by moving the side fences.
Align the end fence and side fences with the paper size to be loaded, and then load the paper.
Carefully slide the paper tray fully in.
Specify the paper type and thickness.
Specifying Paper Type and Thickness Settings
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
Replace the paper supports after use.
Loading Paper into the Interposer
Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams.
When using the Z-fold function, the paper in the interposer must be of the same size as the prints after they have been folded. If the paper in the interposer is larger than the Z-folded sheets, a misfeed might occur.
Do not use paper that has already been printed onto by this machine.
Load paper orderly.
Do not stack paper over the limit mark.
Adjust the side fences to the paper size.
Load paper with its printed side up (the front side).
Load paper in the interposer in the same orientation as paper in the paper tray.
The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.
To load the paper in the interposer, align the orientation of originals in the ADF as shown below.
Interposer
ADF
Loading Paper into the Twin Interposer
Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams.
Load paper in the Interposer Upper Tray and Interposer Lower Tray in the same way. This procedure for the Interposer Upper Tray is described.
While pressing the release lever, align the side fences with the paper size to be loaded.
Load paper orderly.
When loading paper larger than A4 (81/2 × 11), pull out the paper extender.
Do not stack paper over the limit mark.
Align the side fences gently against the paper you loaded, if necessary.
Paper extenders
When loading paper of a size that is not automatically detected, specify the paper size.
Specifying the Paper Size That Is Not Automatically Detected
Load paper with its printed side up (the front side).
Load paper in the twin interposer in the same orientation as paper in the paper tray.
The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.
To load the paper in the twin interposer, align the orientation of originals in the ADF as shown below.
Twin interposer
ADF
Specifying the Paper Size That Is Not Automatically Detected
Press [Settings] on the Home screen.
Press [Tray/Paper Settings].
Press [Paper Size/Paper Type].
Press one tray to set.
Press [Paper Size].
To specify for the bypass tray, press [Paper Size: Printer].
The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed.
Choose one paper size from the list shown, and then press [OK].
Press [OK].
After completing the configuration, press [Home] (
).
To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect. To restore the setting of Auto Detect, load the paper again, operate steps 1 to 6, select [Auto Detect], and then press [OK].
Specifying a Custom Size Paper Using the Control Panel
Press [Settings] on the Home screen.
Press [Tray/Paper Settings].
Press [Paper Size/Paper Type].
Press one tray to set.
Press [Paper Size].
To specify for the bypass tray, press [Paper Size: Printer].
The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed.
Press [Custom] from the list shown.
Press the value in the "A" or "B" field, and then enter the new value.
Specify the values within the numbers of "< >", and then press [Done].
Press [OK] three times.
After completing the configuration, press [Home] ().
Specifying Paper Type and Thickness Settings
If the print settings and the loaded paper that are used for a print job do not match, a mismatch error occurs.
Check and specify the paper settings before you start printing.
Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel).
[Settings]
[Printer Settings][System][Paper In/Out][Tray Setting Priority]
On the printer driver
Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper.
On the control panel
Press [Settings] on the Home screen.
Press [Tray/Paper Settings].
Press [Paper Size/Paper Type].
Press one tray to set.
Press [Paper Type/Thickness].
Choose one paper type and paper thickness from the list shown, and then press [OK].
Press [OK].
After completing the configuration, press [Home] ().