Paper Misfeeds or Double-Feeding Occurs
Cause:
If special paper is fed or fed in a different condition from general paper when generic settings are applied, it may cause paper misfeeds or double-feeding.
Occurrence conditions:
Coated paper is set
Paper with high smoothness is set
Printing is done at low temperature or humidity
Paper is severely curled
Solution:
Measure the curl of the paper.
Load one sheet of paper on a flat surface, apply the scale to the leading edge of the paper, and measure the curl at the four edges. The maximum value is the curl value.
Is the paper curl within the curl standard?
Acceptable curl amount varies depending on the basic weight of the paper.
Paper weight | Curl amount |
|---|---|
Paper Weight 0 - 6 | Face curl: 10 mm (0.4 inches) Back curl: 10 mm (0.4 inches) |
Paper Weight 7 | Face curl: 10 mm (0.4 inches) Back curl: 5 mm (0.2 inches) |
Paper Weight 8 | Face curl: 10 mm (0.4 inches) Back curl: 3 mm (0.1 inches) |
Paper Weight 9 | Face curl: 10 mm (0.4 inches) Back curl: 0 mm (0 inches) |
Yes | Proceed to Step 5. |
No | Go to the next step. |
Place the curled surface down on a flat surface. Hold the end of the paper and straighten it in the opposite direction to the curl direction so that the paper is rounded.
Check if the curl has been reduced.
Yes | Finished! |
No | Go to the next step. |
Fanning the paper.
Check if the curl has been reduced.
Yes | Finished! |
No | Go to the next step. |
In [Detailed settings] for custom paper, adjust the fan level in 1351-02: [Fan Level].
Check if the curl has been reduced.
Yes | Finished! |
No | If the problem persists, repeat Step 7. If the problem still persists, feed one sheet of paper at a time. |