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User GuidePro C7500/C7500H

Trailing Edge of Stapled Sheets Close to the Paper Exit

Cause:

If the stapled sheets are curled strongly or become limp after delivery, the trailing edge of the sheets may be too close to the paper exit when the paper is stacked.

Illustration of paper deflection

If this happens, stapled sheets, when delivered, may push the previously delivered sheet, resulting in paper bending or misfeeding.

Occurrence conditions:

  • There is a tight curl on a delivered set of stapled sheets.

  • Limp paper such as thin or recycled paper is used.

Solution:

1Attach the Z-fold support tray for multi-folding unit.

2Print the image. Is the problem resolved?

Yes

Finished!

No

Go to the next step.

3In [Detailed settings] for custom paper, select 1321: [Correct Paper Curl], and then specify [U Curl Correction Level: Large] or [U Curl Correction Level: Small].

4Print the image. Is the problem resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • For details about attaching the Z-fold support tray for multi-folding unit, see Special Notes When Using External Options.

  • If the Z-fold support tray for multi-folding unit is attached, the trailing edge of the ejected sheets will not be too close to the paper exit, so no problem will occur. However, the stapled sheets may not be stacked properly.