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User GuidePro C7500/C7500H

Other Problems

Condition

Cause

Solution and reference

It takes time after instructing the machine to print a document and until the machine starts printing the first page.

The machine was in the Sleep mode or Fusing Unit Off mode, and is taking a long time to recover from the mode.

When you are printing after leaving the machine unoperated for a long time, wait a while until the machine recovers from the energy-saving mode.

The output paper is not stapled together.

A staple is jammed.

Remove the jammed staple.

When a Staple Is Jammed

The staple cartridge is not correctly set.

Set the cartridge again.

Replenishing the Staples

The output paper is curled.

Correct the curl before loading the paper in the tray. When the paper supports duplex printing, fan the paper thoroughly and turn over the paper.

Output paper to the stacker tray does not align properly.

  • Paper is curled.

  • When using coated paper, the output paper to the stacker tray might fail to align properly.

Adjust "Correct Paper Curl".

13: Machine: Paper Feed/ Output