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Solution:

1Set the reverse side of the paper.

2Is the problem resolved?

Yes

Finished!

No

Go to the next step.

3Is the decurler unit attached?

Yes

Go to the next step.

No

Contact your service representative.

4In the [Main Unit: Paper Feed/ Output] group of the [Adjustment Settings for Operators] menu, set 0310: [Correct Output Paper Curl] to [U Curl Correction Level: Small].

5Is the problem resolved?

Yes

Finished!

No

Go to the next step.

6Set 0310: [Correct Output Paper Curl] to [U Curl Correction Level: Large].

7Is the problem resolved?

Yes

Finished!

No

Go to the next step.

8Is the paper curled downward?

Yes

Contact your service representative.

No

Set the reverse side of the paper and repeat steps 4 to 8.