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Post-Processing Option Troubleshooting

Finisher SR5090/Booklet Finisher SR5100

Delivered Sheets Are Not Stacked Properly

Large Delivered Sheets Are Not Stacked Properly

Trailing edge of stapled sheets close to the paper exit

Sheets cannot be stapled properly

Finisher SR5110/Booklet Finisher SR5120

Delivered Sheets Are Not Stacked Properly

Large Delivered Sheets Are Not Stacked Properly

Trailing edge of stapled sheets close to the paper exit

Sheets cannot be stapled properly

The Edge Is Rolled

Carbonless Sheets Are Not Stacked In an Aligned Manner

Stitching missing, incorrect stitching position, ear-fold, or misaligned occurs

Paper is stained

Paper jam occurs on thin coated paper of Paper Weight 2 or less

Scratches on the edge of the stapled paper occur

Paper jam occurs while saddle stitching

Multi-Folding Unit

Inaccurate Folding (Folding Deviation)

Folding Deviation

Folds soiled by multi-sheet folding

Edges of letter fold bent

Z-Folding is Not Performed Properly

Folded Sheets Are Not Stacked Properly

High Capacity Stacker

Delivered Sheets Are Severely Curled

The Machine Wrongly Detects That the Tray Is Full

The Paper Press Leaves an Impression on the Paper

Paper Pressed Down Insufficiently

Paper of Paper Weight 1 does not align correctly

Interposer

Paper jam due to paper misfeeding or double feeding occurs

Vertical lines and scratches occur at random positions