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The solution depends on whether letter folding is applied to multiple sheets or a single sheet.
<When letter folding is applied to multiple sheets>
Load the paper the other side up.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Go to the next step. |
In the [Finishing: Fold] group on the [Adjustment Settings for Operators] menu, set 0810: [Letter Fold-in Position 1: Multi-sheet Fold] to "0.0 mm".
In [General Features] in [System Settings], set [Letter Fold-in Position] for multiple sheets to "7 mm".
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Contact your service representative. |
<When letter folding is applied to a single sheet>
This procedure is applied especially to coated paper.
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Registering a Custom Paper", Preparation.
In [General Features] in [System Settings], set [Letter Fold-in Position] for a single sheet to "7 mm".
In the [Finishing: Fold] group on the [Adjustment Settings for Operators] menu, select 0809: [Letter Fold-in Position 1: 1 sheet Fold].
Increase the value by 0.2 mm.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Repeat Step 2 to 4. If the problem persists even though you have increased the value to 4 mm, contact your service representative. |
