When Printing Does Not Start

If the Data-in indicator () in the lower left corner of the control panel does not light up or flash after executing a print job, the machine is not receiving the print data properly. Check the connection between the machine and the computer, and the settings in the printer driver.
If a message is displayed on the screen, check the message.
When a Message Appears While Using the Printer Function
When confirming or changing the settings in [Settings], press [Home] () after closing [Settings].

Condition	Cause	Solution and reference
Printing over a network connection (wired LAN) is not possible.	There is a problem in the connection between the machine and the computer.	Check the cable connecting the machine and the computer, and disconnect and then connect the cable again. Check the connection to a hub or router, and turn off and on the power of that device if it is possible to do so without affecting other devices. Next, turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. Turning On and Off the Power
	An appropriate port for the network environment is not selected in the Windows printer driver.	Right-click the machine icon on the "Devices and Printers" screen, and display the printer properties. Check that the correct port is selected on the [Ports] tab. For details about your network environment, consult the network administrator.
Printing over a network connection (wireless LAN) is not possible.	The reception is poor.	Move the machine, or remove obstacles between the machine and the computer, and check if the situation improves.
	Another device that uses radio waves at the same frequency such as a microwave oven or cordless telephone is interfering with the machine.	Turn off the power of such devices and check if the situation improves.
Printing over a network connection (wireless LAN) is not possible. (infrastructure mode)	The SSID is specified incorrectly or the reception is poor.	Check [SSID Setting] and [Wireless LAN Signal] in the [Settings][Machine Features Settings][System Settings][Interface Settings][Wireless LAN].
	There may be a problem with the access point, or it is rejecting a connection from the device.	Check that the connection to the access point or the connection between the access point and the computer is established normally. On some access points, the connection to the access point may be restricted by the MAC address or other attributes. For details about your network environment, consult the network administrator.
Printing over a network connection (wireless LAN) is not possible. (802.11 ad-hoc mode)	The connection mode or SSID is not specified correctly.	Check [Communication Mode], [SSID Setting], [Ad-hoc Channel], and [Security Method] in [Settings][Machine Features Settings][System Settings][Interface Settings][Wireless LAN].
Printing via a USB connection is not possible.	The USB cable is not connected properly.	Connect the USB cable to the USB2.0 Interface Type B on the back left side of the machine.
	The machine is not recognized properly on the computer.	Perform the following: The Machine Is Not Displayed When Connected via USB
	The USB port is not selected correctly in the Windows printer driver.	Right-click the machine icon on the "Devices and Printers" screen, and display the printer properties. Check that the correct USB port is selected on the [Ports] tab.
The computer is connected properly to the machine, but documents cannot be printed.	User authentication or a driver encryption key is specified on the machine.	Consult the device and machine administrators for the setting information, and configure the printer driver accordingly. Specifying Login Information in the Printer Driver
	The machine is configured for off-line use in the Windows printer driver.	On the "Devices and Printers" screen, right click the machine icon [See what's printing] [Printer], and the clear the [Use Printer Offline] check box.
	An error has occurred in the computer.	Check whether other applications are operating. Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too. Check that the latest printer driver is being used. Obtain and install the latest version of the driver.
	Form feed could not be performed because the corresponding paper was not loaded or an edit feature in which Form feed is not possible was specified while [Auto Continue] is specified.	Load the paper and then check that the paper size and type are correctly specified in [Settings][Tray Paper Settings]. Loading Paper into the Paper Tray You can change the [Auto Continue] setting on the [Settings][Machine Features Settings][Printer Settings][System].
Printing is not performed even though the specified print time has passed.	The clock on the machine is set incorrectly.	Check the [Settings][Machine Features Settings][System Settings][Timer Settings][Set Time].
	The clock on the computer is set incorrectly.	Adjust the clock on the computer correctly.
	An error message is displayed on the screen of the control panel.	Delete the error message.