Scanner Problems

You can use the ADF on M 2701 and G1127.

When You Cannot Browse the Network to Send a Scan File

Problem	Solution
The following machine settings may not be correct: IP address Subnet Mask	Check the settings. See Network Settings.

When Scanning Is Not Done As Expected

Problem	Solution
The machine does not start scanning.	The ADF or its cover is open. Close the ADF or its cover.
The scanned image is dirty.	The exposure glass or ADF is dirty. See Maintaining the Machine . Before placing originals on the exposure glass, make sure that toner or correction fluid is dry.
The scanned image is distorted or out of position.	The original was moved during scanning. Do not move the original during scanning.
The scanned image is upside down.	The original was placed upside down. Place the original in the correct orientation. See Placing Originals.
The scanned image is blank.	The original was placed with the front and back reversed. When using the exposure glass, place originals copy side down. When using the ADF, place originals copy side up. See Placing Originals.
The scanned image is too dark or too light.	Adjust the image density. See Specifying Scan Settings for Scanning.
The Scan to E-mail or Scan to Folder function does not work.	Check if a USB flash memory device is inserted into the machine. If a USB flash memory device is inserted, scanning functions other than Scan to USB are not available from the control panel.