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Log in to Web Image Monitor in administrator mode.
Click [Configuration] on the [Device Management] menu.
Click [Auto Email Notification] under "Device Settings".
The dialog box for making notification settings appears.
Make the following settings:
Notification Message: You can set this according to your needs, for example, the machine's location, service representative contact information.
Items in the Groups to Notify column: E-mail notification addresses can be grouped as required.
Items in the Select Groups/Items to Notify column: Select groups for each notification type, such as machine status and error.
To make detailed settings for these items, click [Edit] next to "Detailed Settings of Each Item".
Click [OK].
Click [Logout].
Quit Web Image Monitor.
For details about Web Image Monitor, see Using Web Image Monitor.
For details about the settings, see Web Image Monitor Help.
Contents of Auto e-mail notification
If any of the errors specified in [Auto Email Notification] occurs, the machine sends an e-mail with the following subject:
"Device Alert Notification: XXXXX (description of the error that has occurred)"
The body of the e-mail contains the error details and protocol setting information of the machine. Clear the error according to the description.
If any of the following errors occurs, contact your service representative.
Functional Problem: Plotter
Error: Tray 1–8, A
Functional Problem: Finisher
Functional Problem: Stapler
Functional Problem: Finisher Shift Tray
Error: Option RAM
Error: Address Book Data
SD Card Authentication Failure
Error: HDD Board
Error: Ethernet Board
Error: USB
Error: Printer
The following is an example of the e-mail body:
Printer:
Cover Open
Details:
Low: Black Toner
Cover Open: Front Cover
Copier:
Cover Open
Details:
Low: Black Toner
Cover Open: Front Cover
Scanner:
Ready
Details:
----------------------------------------------------------------------
Model Name: XXXXX
Device Name: XXXXX
Comment:
TCP/IP (Ethernet)
Host Name: xxxxx
Domain Name:
IPv4 Address: ***.***.***.***
TCP/IP (Ethernet)
IPv6:
Stateless Address1: ::/0
Stateless Address2: ::/0
Stateless Address3: ::/0
Stateless Address4: ::/0
Stateless Address5: ::/0
MAC Address
Ethernet: 00:00:*74:**:**:**
Print Server Name: XXXXX
NDS Tree:
Machine Name:
Zone Name:
SMB
Workgroup Name: WORKGROUP
Computer Name: XXXXX
Share Name: XXXXX
**********************************************************************
Device Page URL (Ethernet):
http://***.***.***.***/
Message_test
GTS
Notified Group: Name_Group
The contents of the e-mail body vary depending on the machine setting and machine type.
When the error is cleared, the machine sends an e-mail with the following subject:
"Device Recovery Report: XXXXX (description of the error that has been cleared)"
