User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Checking the Indicators, Icons, and Messages on the Control Panel

The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a message displayed on the control panel. Check the status and resolve the problem accordingly.

Operation panel screen illustration numbered callout illustration
  • Message

    Displays a message indicating the status of the machine or application. Press the message to display it in full text. You can also view more than one message as a list.

  • [Check Status] indicator

    If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along with a message displayed on the screen. Press [Check Status] to check the status of the machine or application, and resolve the problem accordingly.

When an Icon is Displayed with a Message

When you need to resolve a problem such as a paper jam, an icon is displayed at the beginning of a message. See the table below for the meaning of each icon.

Icon

Condition

Solution and reference

Maintenance or repair is required.

Prepare for maintenance or consider repairing the machine.

Paper is jammed.

See the animated illustration displayed on the control panel, and remove the jammed paper.

When Paper or an Original Is Jammed

An original has jammed.

See the animated illustration displayed on the control panel, and remove the jammed original.

When Paper or an Original Is Jammed

Paper has run out.

Load paper into the paper tray.

Loading Paper into the Paper Tray

Toner is almost depleted, or has run out.

Prepare a replacement toner. Replace the toner when it runs out.

Replacing the Toner

Note

  • If appears when there is a lot of toner remaining, pull out the print cartridge by following the toner replacement procedure that is displayed on the screen, and then set it back again.

The waste toner bottle is full, or almost full.

Prepare a replacement waste toner bottle. Replace the bottle when it becomes full.

Replacing the Waste Toner Bottle

Staples are nearly depleted, or have run out.

Prepare a cartridge for replacement, and load it when the staples run out.

Replenishing the Staples

The hole punch receptacle is full.

Empty the receptacle.

When the Hole Punch Receptacle Is Full

A cover is open.

Check that all covers of the machine and options are closed.

Note

  • For the names and the contact information of consumables, check [Settings][Inquiry]. Press [Home] () after closing [Settings].

  • Contact Information

When the [Check Status] Indicator is lit or flashing

The [Check Status] indicator notifies the user when the machine requires immediate attention.

Flashing in red

The machine is unavailable for use. Press [Check Status] and resolve the problem as soon as possible.

Flashing in yellow

Maintenance on the machine needs to be performed soon. Perform the required procedure accordingly.

You can display the status confirmation screen with [Check Status]. On the screen, check the detailed status of the machine or application.

1Press [Check Status].

Operation panel screen illustration

2Press [Check] to check the details, and perform the required procedure.

See "When an Icon is Displayed with a Message" for details.

Operation panel screen illustration

Operation panel screen illustration: The machine cannot be used.

Operation panel screen illustration: Some of the functions cannot be used, or the toner is almost depleted.

Note

  • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].