When Document Server Does Not Operate as Expected

Condition	Cause	Solution and reference
A document cannot be accessed.	The document is protected by a password.	Ask the user who stored the document for the password. If you have forgotten the password, consult the file administrator.
A stored document cannot be found.	You cannot identify a document because the document name was assigned automatically.	Check the user name and the date the file was stored. Press [Thumbnails] and check the displayed image.
A document is not displayed when you disable user authentication.	Access permissions are specified on the document.	Request the machine administrator to enable user authentication again. Have the user who stored the document or file administrator log in to the machine and change the access permission of the document to [All Users]. Specifying Access Privileges for Documents Saved in Document Server
The memory of the machine runs out frequently.	The memory in the Document Server is full.	Erase documents that are no longer needed. Deleting Documents from Document Server Delete documents that were stored by [Locked Print] or [Hold Print] in the printer function and no longer needed. Deleting Documents Stored in the Machine