User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Deleting the Driver (Windows)

To delete a driver installed on your computer, perform the following procedure from the Control Panel.

Deleting a Printer Driver

1Display the "Devices and Printers" screen.

Windows 10 (version 1703 or later), Windows Server 2019

  1. On the [Start] menu, click [Windows System] [Control Panel].

  2. Click [View devices and printers].

Windows 10 (earlier than version 1703), Windows Server 2016

  1. Right-click [Start], and then click [Control Panel].

  2. Click [View devices and printers].

Windows 8.1, Windows Server 2012/2012 R2

  1. On the Charm Bar, click [Set] [Control Panel].

  2. Click [View devices and printers].

Windows 7, Windows Server 2008 R2

  1. On the [Start] menu, click [Devices and Printers].

Windows Server 2008

  1. On the [Start] menu, click [Control Panel].

  2. Click [Printer] on [Hardware and Sound].

2Right-click the printer to be deleted, and then click [Remove Device] or [Remove].

  • When the confirmation dialog is displayed, click [Yes].

3Select a printer, and then click [Print server properties].

  • For Windows Server 2008, right-click the area of the printer window, and then click [Running as Admin] [Server Properties].

  • If [Change Driver Settings] is displayed on the "Print Server Properties" screen, click the button and proceed to the next step.

    Driver screen illustration

4Select the printer driver to be deleted on the [Drivers] tab, and then click [Remove...].

Driver screen illustration

5Select [Remove driver and driver package.], and then click [OK].

6When the confirmation dialog is displayed, click [Yes].

7Click [Remove].

If the driver cannot be deleted, the other printer icon may be using the driver. First delete the printer icon that is using the driver, and then delete the driver.

8Click [OK] [Close] to close the property.

Deleting the TWAIN Driver

1Launch the uninstaller.

Windows 10 (version 1703 or later), Windows Server 2019

  1. On the [Start] menu, click [Windows System] [Control Panel].

  2. Click [Uninstall a program].

Windows 10 (earlier than version 1703), Windows Server 2016

  1. Right-click [Start], and then click [Control Panel].

  2. Click [Uninstall a program].

Windows 8.1, Windows Server 2012/2012 R2

  1. On the Charm Bar, click [Set] [Control Panel].

  2. Click [Programs and Features].

Windows 7, Windows Server 2008/2008 R2

  1. On the [Start] menu, click [Control Panel].

  2. Click [Uninstall a program].

2Select and right-click the TWAIN driver, and then click [Uninstall/Change] or [Uninstall].

Driver screen illustration

3Follow the instructions on the screen to delete the driver.

4Close the displayed screen.

Deleting a LAN-FAX Driver

1Display the "Devices and Printers" screen.

Windows 10 (version 1703 or later), Windows Server 2019

  1. On the [Start] menu, click [Windows System] [Control Panel].

  2. Click [View devices and printers].

Windows 10 (earlier than version 1703), Windows Server 2016

  1. Right-click [Start], and then click [Control Panel].

  2. Click [View devices and printers].

Windows 8.1, Windows Server 2012/2012 R2

  1. On the Charm Bar, click [Set] [Control Panel].

  2. Click [View devices and printers].

Windows 7, Windows Server 2008 R2

  1. On the [Start] menu, click [Devices and Printers].

Windows Server 2008

  1. On the [Start] menu, click [Control Panel].

  2. Click [Printer] on [Hardware and Sound].

2Right-click the printer to be deleted, and then click [Remove Device] or [Remove].

  • When the confirmation dialog is displayed, click [Yes].

3Select a printer, and then click [Print server properties].

  • For Windows Server 2008, right-click the area of the printer window, and then click [Running as Admin] [Server Properties].

  • If [Change Driver Settings] is displayed on the "Print Server Properties" screen, click the button and proceed to the next step.

    Driver screen illustration

4Select the printer driver to be deleted on the [Drivers] tab, and then click [Remove...].

Driver screen illustration

5Select [Remove driver and driver package.], and then click [OK].

6When the confirmation dialog is displayed, click [Yes].

7Click [Remove].

8Click [OK] [Close] to close the property.