When You Cannot Send Scanned Files
Problem |
Cause |
Solution |
|---|---|---|
The stored file is locked and is not accessible. |
The password-protected file is locked because the password was incorrectly entered ten times. |
For details about locked files, see "User Lockout Function", Security Guide. |
Problem |
Cause |
Solution |
|---|---|---|
Stored files cannot be deleted. File names and passwords cannot be changed. Files cannot be delivered repeatedly. |
Operational restrictions have been imposed using the available extended security function. |
For details about the extended security function, see "Specifying the Extended Security Functions", Security Guide. |
Problem |
Cause |
Solution |
|---|---|---|
The WSD scanner function cannot be used. |
Scan Profile is not set on the client computer. |
Set Scan Profile. For details about how to specify Scan Profile, see "Creating a New Scan Profile", Scan. |
The WSD scanner function cannot be used. |
The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. |
Open scanner Properties, click the [Events] tab, and then select [Start this program] when the computer receives scan data. For details, see your operating system's Help. |