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When printing is performed on pre-printed paper, the machine may wrongly detect the pre-printed area as the edge of the paper and display the jam code J097 or J098.
Carry out the following settings;
Procedure 1: Wrong masking
<If custom paper is used>
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Specifying a Custom Paper", Preparation.
In [Advanced Settings] for the custom paper, select 1321: [Jam Detection], and then set [Detect/Ctrl JAM097/098] in [JAM080/097/098/099] to [Off].
<If custom paper is not used>
In the 03: [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, set 0306: [Detect J097/098] to [Off].
Set 0307: [Control J097/098] to [Off].
Procedure 2: Using pre-printed paper as color paper.
For details see, If (J098) Appears.
